CHRISTINA R SMITH
AUSTELL, GA
acgerc@r.postjobfree.com
OBJECTIVE
Seeking an Administrative position with a company that will allow me to fully utilize my communication,
organizational, and problem solving skills to make an immediate contribution as an integral part of a
progressive company.
PROFESSIONAL EXPERIENCE
Administrative Assistant Smyrna, GA
Allstate Insurance
August 2013- Present
• Welcome guests and decide whether they should be given right of entry to meet specific individuals
• Schedule meetings and prepare appropriate agendas for meetings, conferences, and events
• Handle telephone calls, relay messages, processing mail, assisting customers, scanning, photocopying,
and internet faxing.
• Open, arrange, and deal out incoming mail such as faxes and email and ensure quick responses to
routine inquiries
• Maintain inventory of office supplies and ensure that low supplies are ordered in time
• Prepare insurance forms/documents (identification cards, certificates, endorsements)
• Process other insurance transactions to provide customer service and support efforts to acquire and
retain profitable business
• Assist customers by initiating claims, taking insurance payments, account servicing/updates, and
general information
• Cross selling, event marketing, initiating leads from personal referrals
Manager Atlanta, GA
CubeSmart Storage & Logistics
November 2011 to August 2013
• Explain the leasing process and recommend appropriate unit sizes and services
• Sell merchandise including packing / moving supplies and insurance
• Responsible for collections of delinquent accounts, coordinate and conduct auctions on an as-needed
basis
• Conduct daily visual and space audits of entire facility
• Operate POS system and take payments, prepare and make daily bank deposits
• Submit all property invoices for payment
• Process daily, weekly, monthly and annual reports to meet or exceed month to date and year to date
sales goals
• Perform property maintenance both inside the facility and on the grounds, conduct daily visual and
space audits of entire facility
• Process moving truck rentals(verify driver’s license, car insurance, collecting deposits)
Quality Assistant Atlanta, GA
Source One Direct
October 2009- April 2010
• Quality control specialist
• Perform inspections of printed material to ensure conformance with project specifications and quality
standards
• Review quality plans and specification for accuracy
• Data entry of all finished jobs before they are transferred to the next department
• Insert mailings with the proper Inserts before transferring to the mail room
• Review and document all Quality Control inspections.
• Prepare quality reports and inspections for submittal in a timely manner and update company software
to reflect project status
Medical Assistant Extern Atlanta, GA
First Quality Healthcare Hospice
May 2010- August 2010
• Medical assistant training
• Office Administration (answering phones, faxing, filing, emailing)
• Assisting with payroll
• Dispatching Medical Assistants to designated home visits
Assistant Manager Riverdale, GA
Domino’s Pizza
February 2007- October 2009
• Supervise a crew of up to 8 team members per shift
• Responsible for the dispatching of drivers
• Opening or closing the location by filling out daily checklist and inspection paperwork.
• Maintaining cleanliness of kitchen, equipment, and storage areas
• Delights guests anticipating needs and by providing exceptional customer service.
• Prepare, package and serve guests all food and menu items.
• Observe and evaluate workers' performance.
• Responsible for receiving replenishment stock to store in proper location.
EDUCATION
Strayer University
Morrow, GA
October 2008- May 2009
• BBA Business Administration
• Some college coursework completed
Benjamin Banneker High School
College Park, GA
August 2004- May 2008
• High School Diploma
SKILLS
• Proficient in MS Office (word, excel,outlook, powerpoint)
• Typing 30 WPM
• 10-Key 139 KPM
REFERENCES ARE AVAILABLE UPON REQUEST