CURRICULUM VITAE
Aditya Roy
Manager's Bungalow
Totapar Tea Estate, P O Bhirpar
Jalpaiguri District, West Bengal
Mobile- +91-900*******
ID: acgepr@r.postjobfree.com
Objective:
To work with a progressive and value driven organization, using my
skills to the best possible extent and to propel the organization towards
the most desired position of leadership in the business.
Educational Qualification:
Examination University/Board Year of Percentage of
passed passing marks
Bachelor's in Christ College 2007-2011 55%
Hotel
Management
12th Std St. James High 2006-2007 80%
school
10th Std St. James High 2004-2005 61%
school
Computer Literacy:
. Operating System : Windows.
. Text Editing Environment : MS Office, Excel, Word.
. And access to internet.
. Fitness Force (The Software used at Zela Health club)
Extra Curricular Activities:
. Played hockey for Christ College.
. Planned and Organized IITM fest "Arome".
. Facilitated national seminar on "IMPARTING MANAGERIAL SKILLS TO BUILD
FRONT OFFICE PERSONNEL".
. Fire Fighting Workshop
Key Strengths:
. Ability to work in a team & lead a team with minimal or no
supervision.
. Good interpersonal and customer facing skills (Able to empathize,
maintain professionalism, display patience and politeness within a
sometimes pressurized environment)
. Motivated and persistent in analyzing problems with proper organized
planning in order to find solutions.
Experience:
1. Currently working with Zela Luxury Health Clubs as Relationship
Executive since 19th December 2011, promoted as Senior
Relationship Executive on January 2013, Promoted as the
Assistant club manager on September 2013- Till Date.
2. Worked with Zest Mahindra, Bangalore from May 1st 2011 to 31st
October 20011 as Marketing and Sales Executive.
Duties and Responsibilities - Zela Health Club (Sales Manager & Assistant
Club Manager - October 2013)
. To manage the club in the absence of the Club Manager.
. Build rapport with the members to keep them motivated and make them
feel comfortable.
. Maintaining various reports tracking the number of clients reached,
sales, revenue done etc. on a day to day basis.
. To renew memberships and retain members.
. To check on vendors for regular maintenance of various equipments in
the club.
. Recruitment - Helping the Club Manager hire team members for the Sales
Team and Customer service team
. Keeping the team motivated by hitting my own target and helping them
hit their target.
Duties and Responsibilities - Zela Health Club (Relationship Executive -
November 2011 to October 2012 & Senior Relationship Executive - October
2012 to October 2013)
. Pre-sales activities - Outreaches to reach prospective clients &
generate leads for sales.
. Calling prospective clients and booking appointments.
. Guest Handling (Queries and complaints)
. Answering telephone call queries of guests and clients
. Presenting the packages and options for the memberships.
. Closing the deal by selling the membership.
. Building a rapport with members to be informed of their complaints or
requests or compliments.
Duties and Responsibilities - Zest Mahindra (Marketing & Sales Executive)
- May 2011 to October 2011
. Promoting Zest Memberships - Holiday memberships to clients.
. Calling prospective clients and booking appointments.
. Guest Handling (Queries and complaints)
. Answering telephone call queries of guests and clients
. Presenting the packages and options for the memberships.
. Closing the deal by selling the membership.
Personal Details:
. Father's Name : Dipankar Roy
. Mother's Name : Malvika Roy
. Date of Birth : 02nd Oct 1989
. Nationality : Indian
. Home town : Binnaguri
. Languages Known : English, Hindi and Bengali.
I hereby, declare that the particulars furnished above are true to the
best of my knowledge.
Place: Bangalore
Yours Sincerely,
Aditya Roy