Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Roswell, GA
Salary:
50,000
Posted:
October 16, 2014

Contact this candidate

Resume:

Micel Enriquez

*** ******** ** *******, ** *****

Phone: 678-***-**** E-Mail: acgelj@r.postjobfree.com

OBJECTIVE: To be a trusted advisor and business partner in the field of recruiting,

consulting, human resources, management and marketing.

EDUCATION:

University of Georgia, Grady College of Journalism May

2012

Bachelors of Public Relations

HIGHLIGHTS

Recruiting

Reputation Management

Job Posting

ACCOMPLISHMENTS:

Selected to speak at a national meeting of 200 + HR recruiters twice in a year.

Awarded for #1 employee retention in the entire Country.

Promoted from Campaign Manager to HR Manager within 2 years.

EXPERIENCE

Showcase Event Group Inc., Atlanta, GA May 2009 – Oct. 2014

Executive HR Recruiter

Consulting & Management: Coached 50+ recruiters weekly on how to drive

recruiting numbers and how to exceed national company standards.

Job posting & College Recruiting: (Career builder, Zip Recruiter and Monster)

Made creative changes to ad content & greatly improved applicant quality.

Recruiting: Increased employee retention & conducted new hire orientations.

Interviewing: Innovated effective ways to interview in different markets such as

Atlanta, Baltimore and Charlotte.

Scheduling: Implemented plans and techniques to improve time management for

the HR department, event staff and upper management.

Campaign Manager

Management: Improved compliance ratings, trained new hires, managed

inventory, and presented products to audiences of 300 people daily.

Sales & Marketing: Drove $1000 net sales daily and continually raised company

standards.

Consulting & Training: Coached and mentored a team of 10 + individuals.

BMT Promotions & Talent, Atlanta, GA April 2007 – May

2009

** ALL REFERENCES ON PAGE 2**

Staffing & Accounting Manager (Internship)

Talent Scouting: Staffed 5+ events weekly for clients like Coca Cola, Axe, Fire

House Subs ETC & improved the effectiveness of their marketing campaigns.

Assistant Management: Directed staff onsite at our events & improved company

professionalism & credibility consistently.

Customer Service: Successfully brought in repeat business by building

relationships with clients & consumers.

Administrative Tasks: Social media, payroll for 100+ staff & client invoicing.

References

1. Name: Luis Loa, AV Supervisor, Doubletree Times Square

Phone: 212-***-****

Email: acgelj@r.postjobfree.com

2. Name: Arthur Hamilton, Production Assistant, Turner Broadcasting (NBA

Digital)

Phone: 678-***-****

Email: acgelj@r.postjobfree.com

3. Name: Jessy Tullier, Campus Recruiter & Consulting at Deloitte

Phone: 404-***-****

Email: acgelj@r.postjobfree.com

4. Name: Jake Akers, CEO at Showcase Event Group

Phone: 757-***-****

Email: jake@seg promotions.com

** ALL REFERENCES ON PAGE 2**



Contact this candidate