Ken Vargas

**** ******** **, **** *****, Texas **133 [817-***-**** acgekf@r.postjobfree.com

Objective

Estimator driven to exceed sales goals and build long term relationships with customers. Delivers positive

experiences through high quality customer care. Bilingual, team oriented, possessing excellent

communication

Skills as well as I Car certifications. Works well independently and maintains a high level of productivity.

I've been around cars since the age of ten, helping my dad turn wrenches and I haven't

stopped learning just yet. I am more than willing to

succeed at everything I do and eventually climb the corporate ladder and help others benefit from my skills,

regardless of where they take me.

Experience

Collision Estimator

03/2013 to 09/2014 Service King Mansfield, Texas

Inform insurance partners of any issues

Keep insurance partners up to date with customer satisfaction

Maintain a steady 98% customer satisfaction rate

Determine repair vs. replace

Work with technicians for a quality repair

Write estimates

Follow insurance guidelines

Quality check every repaired vehicle

Write supplements

Assist teammates when there is downtime

Train interns when needed

Following through with promises to customers

Constantly inform customers of vehicle status’

Collision Estimator

01/2012 to 02/2013 Caliber Collision Clear Lake City, Texas

Calling customers

Write estimates

Following insurance guidelines

Quality check every vehicle

Make sure production flow is steady

Collect insurance payment

Politely assisted customers in person and via telephone.

Parts manager

08/2010 to 12/2011 Caliber Collision Colleyville, TX

Order parts

Receive parts

Price match used and reconditioned parts

Inspect parts for insurance quality

Match parts to prior existing parts from vehicle

Deliver parts to technician

Contact vendors for part numbers

Contact customers for back ordered issues

Return parts and receive credits

Handle damaged parts issues with technician and vendor

Inform estimators and managers of parts arrival dates

Education

Stephenville High School Stephenville, TX High School Diploma: 2006

08/2002-03/2006

Graduated top 10%

References References are available on request.

Ken Vargas

6905 Westglen Dr, 817-***-****,acgekf@r.postjobfree.com

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