Kristyn N. McManus

* ********** ** . *********, ** 07726 . 732-***-**** .

acgei6@r.postjobfree.com

Objective

To secure a position as a receptionist and to help to make your office a

positive environment.

Education

Psychology, Brookdale Community College (Lincroft, NJ). 2013

Professional Experience

SCP Distributors

March 2014 to September 2014

Receptionist

Demonstrated proficiencies in telephone and front-desk reception

Handled a variety of customer service and administrative tasks

Greeted, assisted, and directed guests, clients, and visitors

Operated multi-line telephone system

Processed payments and entered credit card information

Reconciled weekly orders for our largest regional client

The Law Office of Lawrence S. Reynolds, Esq. (Freehold, NJ)

June 2013 to August 2014

File Clerk

Assisted in overall office and clerical support

Placed legal documents and memorandums in their correct files

Answered telephone, screen, and direct calls

Photocopied documents

Used PC in performing tasks such as sending emails to clients and

locating client phone numbers

Gymboree (Freehold, NJ)

April 2010 to March 2014

Sales Lead

Operated sales counter

Merchandised store monthly

Opened and closed cash registers

Assisted in store recovery on a nightly basis

Prepared merchandise and oversee employees

Advised and trained employees in sales techniques

Directed employees for opening and closing of store

Assisted customers with their shopping wants and needs

Comcast (Horsham, PA)

January 2012 to September 2012

Customer service representative

Interacted with customers via telephone or e-mail

Answered customer questions related to billing statements and general

inquiries

Offered Comcast products and services to meet customer needs

Recorded customer information and inquiries

Corrected errors and discrepancies on customers' billing statements as

necessary

Demonstrated awareness of company policies and procedures

Prepared work orders

Processed payments and entered credit card information

Maintained and coordinated interdepartmental communications as

necessary

Worked toward meeting or exceeding established goals and performance

metrics.

Member of revenue building project with 20 employees, handling 38,000

accounts

Immanuel Bible Church Nursery and Preschool (Howell, NJ)

May 2005 to December

2009

Teacher

Instructed Preschool curriculum

Developed lessons to meet the academic, intellectual, and social needs of

students

Engaged children in play therapy

Organized craft activities

Computer Skills

Tools: Microsoft Office Suite (Excel, PowerPoint, Word), Internet Explorer,

ACT Database

Platforms: Windows, Apple

Typing speed: 84 wpm

References available upon request

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