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Customer Service Training

Location:
Mississauga, ON, Canada
Posted:
October 16, 2014

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Resume:

Amanda Rossetti

*** ******* ******

Brampton, ON L6Y 4R8

Home: 905-***-**** E-Mail:

acgeh5@r.postjobfree.com

Cell: 647-***-****

OBJECTIVE

To obtain an entry level position in Social Services Work where I can begin

to truly make a difference.

STRENGTHS

. Highly self-motivated with an energetic style

. Strong interpersonal and communication skills

. High level of maturity with the ability to relate effectively with

culturally diverse individuals

. Dedicated, passionate and hardworking

. Good time management and organizational skills

WORK EXPERIENCE

FRIENDS & ADVOCATES PEEL September 2012 -

April 2013

Member Support Worker

. Completed detailed and in-depth "Intake Processing" for a specific client

group of individuals

. Performed one-on-one "in person" counseling as required

. Provided personal support to members via telephone as needed

. Organized and supported various functions/outing for members

. Provided ongoing Administrative Support

SWISS CHALET RESTAURANT (part time) September

2010 - present

Cashier and Customer Service Clerk

. Responsible for being front-line point of contact for take-out and drive

thru customers

. Complete all cashier transactions

. Receive and dispatch all telephone and on-line orders

. Prepare and pack "cold bag" orders

HABITAT FOR HUMANITY-ReStore June 18 -

September 5, 2009

Customer Service Clerk

. Sorting received items

. Pricing and merchandising items

. Providing customer service

. Cleaning

. Lifting and loading items

VOLUNTEER WORK

HABITAT FOR HUMANITY-ReStore April 4 - June 18,

2009

. Worked as part of a dynamic team of volunteers to contribute to the

success of the ReStore and to be a contributing member of my community.

Tasks included but were not limited to:

. Sorting received items and pricing and merchandising those items

. Cleaning. Lifting and loading items.

AMANDA ROSSETTI - Page 2

EDUCATION

Sept 2011 - June 2013 Sheridan College - Graduated

Social Services Worker Program (2 year program)

Sept 2007 - June 2011 Brampton Centennial Secondary School - Graduated

SSGD

Certificates Obtained (2012/13)

. Crisis Training

. Presentation Training

. Intake Training

. Leadership Training

INTERESTS

. Music

. Camping

. Movies

. Reading



Contact this candidate