SONIA ALVAREZ TORRES

**** ******** ***.

Bronx, NY 10456

PHONE: 646-***-**** 330-***-**** 203-***-****

EMAIL: acgegg@r.postjobfree.com

Summary of Qualifications:

• Typing Speed: 60 WPM

• Highly skilled in operating a variety of office machines and equipment such as computer,

fax, scanner and copier

• In-depth knowledge of MS Office applications (Word, Outlook, PowerPoint and Excel)

HABILITIES

• Bilingual (Spanish-English)

• Ability to work under pressure with low or non-supervision

• Dominate the programs: Word, Goldmine, Internet, Out lock

• Knowledge of the programs: Excel, Power Point, Access

• Dominate switchboard at least twenty (20) lines on any switchboard system

• HIPPA certified

EXPERIENCE

Mears Transportation Orlando, FL 4/2014- 9/2014

Data Entry

• Data Entry, Customer service, Cashier, Inventory

• Performed general data entry using SAP, Microsoft Excel and Word.

• Inputted data into a variety of computer programs with pace and correctness

• Performed a wide variety of secretarial tasks in support of the business

• Answered phones and create notifications in the system

• Contacted with internal and external customers

Good Labor Branson, MO 2/2013- 12/2013

Customer Service

• Driver, Customer service, Housekeeping Supervisor

• Greeted customers as they arrived

• Assisted customers with product location and information

• Managed window displays as instructed

San Juan Educational School 2008-2013

Customer Service

• Administrative Assistant

• Performed a wide variety of secretarial tasks in support of the business

• Customer Service, Customer Support

• Took customer feedback on comment cards

• Performed general Data Entry

• Answered phones and create notifications in the system

• Contacted with internal and external customers

EDUCATION

• Jobs for Progress National Inc.

• Graduated from: Secretary/Data Entry

• Academia Viemar

• Graduated from: Secretary/Medical Billing

• Average: 4.00

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