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Sales Technical Support

Location:
United States
Posted:
October 16, 2014

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Resume:

Tina M. Newsome Terrell

***** **** **. *******, ** 713-***-**** acgeg0@r.postjobfree.com

Objective

To obtain a product management position at a reputable company for ultrasonic flow meters used in gas and

liquid flow measurement systems in oil and gas related applications.

Experience

2008-Present Daniel Measurement and Control Houston, TX

Ultrasonics Product Specialist/Liquid Ultrasonic Specialist

Provides pricing analyses and profit margin reports to upper management to us in DOA decision making.

Works with ETO, CMT, Procurement, Engineering and other teams to achieve results in improving quote

and lead time deliverables. Coordinates inter-departmental teams to track progress on various proj ects for

flow measurement systems. Provides input, information and support to the marketing department

concerning ultrasonics for pricing, datasheets, application notes, and other product related documents .

Revises the gas and liquid ultrasonic price books as needed to include updated pricing, drawings, new

products and parts, and to phase out legacy items. Participates in market studies involving competitive

pricing and products. Authored a white paper on Daniel ultrasonic flow meter and software, and participates

in industry conferences. Conducts product training internally and to customers and provides technical

guidance and pricing and all ultrasonic products. Leads cross-functional teams in order to complete project

management responsibilities for a strategic opportunities. Contributes in new product development

meetings and life cycle planning discussions. Provides technical support internally and for external

customers with natural gas pipeline and liquid applications using ultrasonic flow meters for custody transfer,

as well as non-custody transfer. Proficient in MS Office, Oracle, Stellent, MeterLink and many other

software programs.

Ultrasonics Applications Engineer

Reviewed process specifications, and, provided installation and pipe configuration recommendations, and

perform data analysis. Provided sizing calculations for customers internally and externally. Processed sales

orders in the AE group and performed technical review of customer specifications.

2006-2008 ThermoFisher Scientific Sugar Land, TX

Senior Applications Specialist

Provided Technical support internally and for external customers with pipeline applications requiring process

instrumentation. Recommended the equipment needed for analyzing, measuring, detecting, and contr olling

processes. Reviewed specifications, engineering drawings and on-site analysis to provide installation

recommendations most appropriate to achieve the most accurate results. Author ed quotes directly to

external customers and work with regional sales managers daily to ensure technical services and equipment

are profitable for the company. Efficient in SAP and various other software programs.

2002-2005 Baker Petrolite Sugar land, TX

Analytical Chemist

Developed methods for petrochemical samples using GC, HPLC, UV, and fluorescence spectroscopy.

Conducted testing on various samples using current methods and technologies, as well as ASTM methods,

QC methods, and methods personally developed or improved . Authored technical reports based on data

analysis and results of testing, and distributed to internal and external customers. Assisted in technical

decision making, troubleshooting, instrument procurement, and equipment maintenance.

2000-2002 Eli Lilly and Co. Indianapolis, IN

Team Leader 1 PMQC Lab and House Samples Areas

Managed 24 direct reports and performed all related supervisory duties in Quality Control lab. Heavy

recruiting, resource planning, and training plan development responsibilities . Coordinated and participated

rd

in FDA, MCA, KMI and other 3 party inspections. Maintained compliance in heavily regulated lab. Ensured

adherence to and enforced GLP and GMP regulations.

Analytical Chemist

Maintained high productivity and contribution to sample baseload, testing over 1,000 samples pe r month.

Conducted a variety of HPLC, GC, ICP, and wet chemistry assays, using over 400 different methods. Led

groups and activities that improved business processes and practices, focused on making improvements.

Education

1998 Texas Southern University Houston, TX 1995 Texas Southern University Houston, TX

M.S., Environmental Toxicology B.S., Chemistry

Thesis completed/3.75 G.P.A Graduated with honors/3.20 G.P.A.



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