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Customer Service Sales

Location:
Tiverton, RI
Salary:
45,000
Posted:
October 16, 2014

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Resume:

Louis Perry

** ******** **., ********, ** ***** Ph. 401-***-**** E-mail:

acgef1@r.postjobfree.com

Organized - Focused - Results Driven - Self Starter - Committed to

Continuous Improvement

Professional Summary:

Sales Professional with 20 years of experience in taking projects from

inception through completion.

Core Qualifications

Utilized CRM tools to process and track quotes, leads, and maintain contact

lists in response to direct inquires and in support of the marketing group.

Led new customer account development and product introduction teams.

Focused on delivering outstanding customer service to both internal and

external customers.

Able to multi-task in a fast paced environment.

Ability to work with people in all levels of an organization.

Skilled negotiator in conflict resolution.

Experienced in MS Office, ERP, Strategic Sourcing and Product Management

applications.

Technical Sales

Sharp Manufacturing Inc. - West Bridgewater, Ma. - April 2013 to Present

. Actively seek new contacts, leads, opportunities and up sells to all

existing customers.

. Provides technical support to the Operations group.

. Practice Sales methodologies required grow sales, gain exposure, and

displace the competition.

Program Manager -Technical Sales Specialist

CBT Technology - Randolph, MA - March 2004 to April 2012

. Responsible for over 75 accounts with yearly sales from $500.00 to

over $300,000.

. Achieved cost reductions through Customer Liability Agreements and

Blanket Purchase Orders.

. Qualified new vendors in support of customers approved vendor

requirements.

. Served as primary NPI leader for all Non-Strategic Accounts.

. Responsible for ECO implementation in response to manufacturing or

customer changes.

. Led Process Improvement Teams using Six Sigma, 5S, and other Lean

Manufacturing tools.

Manufacturing Engineer

Acushnet Rubber Company - New Bedford, MA - June 1987 to February 2003

. Provided engineering support to a 6 million dollar manufacturing cell.

. Developed processes for over 100 new items.

. Supported the Sales and Purchasing Departments with direct customer

and vendor contact.

. Implemented a department-wide Kanban manufacturing process.

. Designed molds, jigs and other rubber processing equipment.

. Functioned as an ISO and QS9000 Internal Auditor.

Education

Hall Institute

UMass Dartmouth

Pawtucket, RI

Dartmouth, MA

Mechanical Design School of

Continuing Education

Professional Affiliations

Past member of the PICMG Consortium

Past member of the Rhode Island Rubber and Plastics Group

Past member of the Rhode Island branch of ASME



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