Customer Service Manager
Resume:
DENNEANE CONN
*** **** ******, *****, ** ***** * 970/948-4400 * acgecg@r.postjobfree.com
SUMMARY
Results-oriented administrative assistant with hands-on experience in oil and gas; in the office and on location.
Adaptable and efficient; able to complete new tasks in a timely and correct manner as well as streamline set tasks for
maximum efficiency. Known for high attention to detail and establishing processes which work well with other
departments such as legal, land, accounting, regulatory, etc. Conscientious and dependable, willing to be part of a
team or take the lead on projects with equal ease and compentency. Great verbal and written co mmunication skills;
and computer literate in a variety of applications.
PROFESSIONAL EXPERIENCE
NOBLE ENERGY, INC., Rifle, CO 2007 to October 31, 2014
Production Assistant II
Mastered three different accounting systems
Implemented daily reports to track meter production field wide
Established processes for daily water dispatching and disposal
Implemented data base to track water from production site to disposal
Overhauled H2S spreadsheet for maximum usage by other departments through sorting of data
Streamlined meter calibrations and gas analysis scheduling to ensure compliance with leasehold obligations
Saved company over $55,000 through timely ticket coding and approval with a single vendor in 3 months
Cost tracking for AFE and LOE costs in WellView and SiteView
Creation and updating of site diagrams
Special projects like office design/furniture purchasing & planning Christmas party and company picnic
Recreation of Hydrogen Sulfide Site Safety Plan for District 14 Piceance
Zero safety incidents in seven years.
Extensive use of all Microsoft Office software and oil and gas related software:
Microsoft Xcel Carte
Microsoft Word Peloton SiteView and WellView,
PowerPoint ISNetworld,
Field Direct ADP (Digital Oilfield)
Related Professional Education/Training: Smith Driver Training; Introduction to Oil and Gas; Concise Business
Writing; Communication and Listening: Interpersonal Communication Skills; Time Management for Professionals;
Communicating in Difficult Situations; Peloton: WellView and SiteView Systems; First Aid/CPR; H2S Awareness;
Noble Safety Orientation; Advanced Spreadsheets, Spill Prevention, Control and Countermeasures; Incident
Management Training.
Field Ticket Coding/Approval Man Hour Reporting
New Hire Onboarding/Orientation Utility Locate Scheduling
Time Keeper Duties Safety Record Keeping/Tracking (Near Misses,
Hazard ID’s, Stop Work, Monitor Alarms, etc.)
First Gas Sales Reports
Data Base Entry of Safety Records (Near Misses,
MSDS Administrator
Hazard ID’s, Stop Work, Monitor Alarms, etc.)
Record Keeping for Tank and Well Testing
Meeting Scheduling/Organization
Management/Entry: Water Hauling Database
Schedule Creation
Federal Seal Report Administrator/Auditor
Daily/Weekly Production Reports
Gas Analysis Scheduling
Filing, Faxing, Scanning, Email
Meter Calibration Scheduling
Wireline/Swab Report Filing and Tracking
Site Diagram Creation/Maintenance
Compiling Federal Audit Information
Material Transfers/Acquisitions
Reception Duties
Fleet Maintenance Scheduling
Two-Way Radio Communication
Mileage Reporting
Personal Gas Monitor Tracking/Troubleshooting
Dispatching/Tracking Produced Water Loads
Customer Service
Scheduling/Dispatching Oil Loads
Denneane A Conn resume Page 1
DENNEANE CONN
301 Will Avenue, Rifle, CO 81650 * 970/948-4400 * acgecg@r.postjobfree.com
PROFESSIONAL EXPERIENCE, continued
NATIONAL BARREL HORSE ASSOCIATION COLORADO DISTRICT 10, Rifle, CO 2004-2008
District Director
Direct report to NBHA Colorado State Director. Use of QuickBooks for financial record keeping; QuarkXpress
and Microsoft Powerpoint for flyers, posters and other promotional materials; Microsoft Word for correspondence
and press releases; Microsoft Xcel for race production, payout schedules; points tracking, etc.
Budget Financial Reports
Race Scheduling Sponsor Acquisition
Race Production Public Relations
Advertising and Promotion Press Releases
Membership Recruitment/ Record Keeping Website Creation and Management
WESTERN SLOPE HOME SALES, Rifle, CO 1998-1999
Office Manager
Created a system for scheduling warranty repairs, new home construction set up and utility locates. Payroll, payroll
taxes and sales tax reports, accounts receivable and accounts payable. Supervision of construction and set up crews,
repair crews, subcontractors and office personnel, including scheduling. Computer use with heavy emphasis on:
QuickBooks Microsoft Word
Microsoft Xcel Peachtree Accounting system
A BC PRODUCTION, Rifle, CO 1998-2000
Advertising Consultant/Graphic Designer
Advertising campaign manager from idea conception to composition and finally print production and
placement.
A/R and A/P
Public Relations
SAVVY PUBLISHING CO./MORRIS COMMUNICATIONS, INC., Glenwood Springs, CO 1991-1998
Business Manager
Hired as Receptionist/Bookkeeper in October, 1991. Duties included accounts receivable, register reconciliation,
deposits, heavy phone and walk-in traffic, payroll and all data entry. Promoted to Production Manager in
December, 1991. Duties included ad design and production, quality control and general traffic control of all
advertising in weekly and quarterly publications, proof reading and supervision of all production, data entry and
part-time personnel. Promoted to Business Manager in October, 1994. Duties included interviewing, hiring and
supervision of all employees in data entry, production and sales departments. Responsible for all facets of busine ss
in the absence of the Publisher. Instrumental in designing, implementing and enforcing promotions, marketing rates
and collections. Computer use:
EDUCATION
Rifle High School Colorado Mountain College
Various courses, no degree, 1987, 1988, 2009
High School Diploma with heavy emphasis on
Business Courses and Business Law. Microsoft Xcel; Accounting I; Accounting II
Secretarial Procedures; Advanced Spreadsheets
Denneane A Conn resume Page 2
DENNEANE CONN
301 Will Avenue, Rifle, CO 81650 * 970/948-4400 * acgecg@r.postjobfree.com
PROFESSIONAL REFERENCES
Darby McLean (former supervisor)
Sr. Construction Specialist
Oxy
acgecg@r.postjobfree.com
Randy Raines (former supervisor)
Safety Coordinator
Noble Energy, Inc.
acgecg@r.postjobfree.com
Derek Pake Younger, PE (personal friend)
Completions Manager – Rockies
Ursa Operating Company LLC
acgecg@r.postjobfree.com
970-***-**** mobile 970-***-**** office
Daniel Gardner (former supervisor)
Business Owner
D&J Gardner Excavating, Inc.
acgecg@r.postjobfree.com
Devyn Hayley (former coworker)
Administrative Lead
Wagner Oil Company
acgecg@r.postjobfree.com
Debbie Nau Redmond (coworker)
Project Manager
Noble Energy, Inc.
acgecg@r.postjobfree.com
Kelly Porter (personal friend)
Self Employed Accountant
acgecg@r.postjobfree.com
Denneane A Conn resume Page 3
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