Shantell Williams *** Livonia Avenue, Apt. *B

Brooklyn, NY 11212

347-***-****

acgec5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

• Clinical Skills: Patient history and documentation, vital signs, assisting with routine and specialty

examinations, EKG, assisting with office surgery, autoclaving, phlebotomy, CLIA Waived Testing, medical

terminology

• Administrative Skills: Microsoft Word, Medisoft, billing and coding: ICD-9, ICD-10 and CPT, insurance

processing, 30wpm, electronic medical records

• Certifications: Certified Phlebotomy Technician, Billing and Coding Specialist, Registered Medical

Assistant, OSHA, and CPR

• Skills: Experienced at controlling the flow of vital information, Excel, Power Point, filing, copying, fax and

answering telephones, cashier, stock, retail, customer service

EDUCATION:

A.A.S. Degree: Medical Assisting, Plaza College, Jackson Heights, NY 2014

EXPERIENCE:

Sterling Medical, Brooklyn, NY 05/2012-04/2014

Medical Assistant Externship (180 Hours)

• Answered telephones, schedule appointments and greet patients

• Update and file patients’ medical records, and make notations on charts

• Collect over 100 venipuncture, prepare laboratory specimens and complete lab forms

• Process blood, urine, and throat cultures

RadioShack, Brooklyn, NY 01/2009-08/2011

Sales Associate/ Assistant Manager

• Excellent customer service skills and product knowledge

• Operate computerized cash register

• Responsible for opening and closing store

• Handle petty cash and bank completions

Bath & Body Works, Brooklyn, NY 09/2008-12/2008

Sales Associate

• Training new employees

• Organize and arrange shelves neatly and orderly

• Handle cash and credit card transactions

• Courteously assisted over 50 customers per day with their purchases

Downstate Hospital, Brooklyn, NY 07/2006-09/2006

Receptionist

• Register incoming patients and file patient’s history

• Work efficiently in a fast-paced environment

• Handle two-line phone systems and direct calls to the appropriate parties

• Perform administrative tasks such as scheduling appointments and greeting clients

United Cerebral Palsy, Elmhurst, NY 07/2005-08/2005

Teacher’s Aid

• Assist clients in wheel chairs on and off buses

• Escorted clients on trips when necessary

• Prepare food and feed those who need assistance

• Kept all areas safe, clean and sanitized for consumer safety

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