Francis (Tony) Volpe

321-***-****

http://www.linkedin.com/pub/tony-volpe/10/b13/894

Professional Profile

Information Technology – Implementation & Software Development-Strategic Planning

As a VP of Applications and a project manager of Business and Technology, managed development at a high level and

hands-on experience in large organizations, consulting and vendors. This experience has yielded a strong record of

success in designing and system implementations. A proven ability brings the benefits of IT to solve business issues

while managing costs and risks, delivering projects within time-lines and budget. Over 20 years of technology and

project management experience with assisting executive management on the strategic direction of technology,

development and team concepts.

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Project Management PMP Certified

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Architect for application processes Staff Management and team building

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Leading Edge Software Development Strategic Analysis and Internal Consulting

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Organization and Staff development Off-shore/On-Shore Relationships and

Contracting

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Budget, Costs Control and Contract Project Management/Software Development

Negotiations Life Cycle

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HIE: Lead Management eMR: Evaluating and Physician Relationships,

Development

This experience has yielded a dynamic management career with strong leadership, problem solving, planning, team

building, and project management skills. Recruited, developed, motivated, and retained diverse staff, structuring them

in teams that deliver results and savings with technology, development and customer service with a proven record of

Return on Investment.

Work Experience

Sr Project Manager eHR-Application/Integration RazorInsights 2011

RazorInsights is an eHR organization that focuses on small hospitals moving into the medium hospital area.

• Managing technical design and implementations within clouds/local

Managing eMR and HIS applications/projects as a Sr PM.

Moved to VP of Applications

• Working with C-Level Team

• Projects - New Development and Implementation

• Work Flow process improvement

• Efficiency and Effectiveness

• Project Management

• Full Product Development-.net/other development

• In-house and outside development

• Web development

• Successfully completed Projects and software development cycle

• Integration of apps and external systems

• Cloud Computing

• Support

• 3rd party software evaluation and development integrated with internal products

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Catholic Health Initiatives

CHI is a 73 hospital system across the United States utilizing several engines, development and support staff for

interface deliverables.

Corp IT Director 2011

• 8 Direct Reports with a staff of 100 FTEs and Contractors

• Managed integration via engine and development teams.

• Successfully restructured the department for effective and efficient deliveries. Successfully set up new

training programs to support a more efficient delivery with employee career growth.

• Created new Fiscal Year budget for Department Capital (10 Million) and Operations (5.5 Million).

• Led team in estimating resource needs for a $1.5 Billion project over 7 years.

• SDLC and PDLC.

• Fostered relationship with ePMO and user community.

• Managed recruiting, management and career development of consulting staff.

• Managed initial scope of migrating current systems to new environment.

Corp IT Director, Vanguard Health Systems 2007 to 2011

• Managed applications, servers, and integration throughout the organization.

• Managed Interoperability. MS Project Server.

• Managed a Meaningful use Grant Project for updating lab data in LOIN/SNOWMED(LS) format to the State

of Illinois. As part of this project, integration and lab personnel were trained on LS. The project yielded $100,

000 for this organization with trained personnel on LS and a lab code translation process to LS for future needs.

• Successfully implemented a technology standard creating an efficient and effective environment.

• Successfully managed implementations for internal organization and outside physician offices eMRs.

• Managed development for 18 hospital system practices.

• Managed vendor and contractor relationships.

• Revised several different vendor and contractor contractors saving the organization operational (several

hundred thousand) and capital dollars annually.

• Successfully built new relationships and contracts for offshore and onshore resources greatly reducing the

overall costs for deliverables.

• Lead Physician Billing for 22 hospital system implementation utilizing an ASP Model.

• Staff retention rates have consistently exceeded 97% annually.

• Gallup employee satisfaction of 4.5 out of 5 consistently.

• Built credibility, establish rapport, and maintain communication with stakeholders at multiple levels,

including those external to the organization.

• Manage cost, schedule, and performance of component projects, while working to ensure the ultimate success

and acceptance of the program.

• Coach, mentor and lead personnel within a technical team environment.

• Present periodic Dashboard reports on the current program, future opportunities and client issues.

• Setup and maintenance of Windows servers with applications and interfaces, with High Availability creating a

standing up time of at least 99%.

• Managed the recruiting, management and career development of consulting staff

• Migrated applications and interfaces from windows to UNIX servers with High Availability.

• Managed project for project management software demonstration of several different vendors.

IT Manager, Moffitt Cancer and Research Center, 2005 to 2007

• Assisted the PMO office with new office start up.

• SDLC and PDLC.

• Coordinated and management of multiple related projects directed toward strategic business and other

organizational objectives.

• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels,

including those external to the organization.

• Define and initiate projects, and assign staff for implementations.

• Managed the recruiting, management and career development of staff

• Maintain continuous alignment of program scope with strategic business objectives, and make

recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

• Coach, mentor and lead personnel within a technical team environment.

• Present periodic Dashboard reports on the current program, future opportunities and client issues.

• Several engines and applications were migrated with hand held devices.

Consulting Services, Various Organizations, October 1997 to February 1, 2005

• Sr. Consultant for Project Management, Applications, Integration, Databases and Development.

• Fostered new partners, consulting engagements and by delivering new projects.

• Managed the recruiting, management and career development of consulting staff.

• Executed and maintained program management processes and disciplines in the areas of: program schedule

and quality management; communications management; human resource management; cost management;

procurement management; risk / issue management; change management.

• Mentored staff in methodology and consulting excellence and encouraged best practice in project

management and project planning.

• Managed and performed the process of Statement of Work and contract creation to secure new and follow-on

work.

• Proactively managed systems development, implementation and risk via the use of SDLC.

• Managed teams and implemented databases, applications, integrations and development.

• Worked with Epic Bridges and engine interfaces to resolve bridge interface and system issues.

Professional Affiliations Project Management Institute (PMI), Member since 2004

Certification:

Cerner Certification, 2006

Interface Engine Certification, 2004,2013

EDUCATION: Masters - MBA

Currently Enrolled: University of Management & Technology Arlington, VA 22209

1 class remaining-Expected Graduation 12/14

Studies include IT management, eCommerce and Project Management

B.S. Business/Management Information Systems, University of Central Florida, Orlando, FL,

1992

A.S. Business Administration, Brevard Community College, Melbourne, FL, 1989

AFFILIATIONS: Project Management Institute Member and local chapters:

• Central Florida,

• Health Information Management Systems Society (HIMSS)

• Health Level 7 – Presented upon request at Annual Meetings

• Italian American Social Club

VOLUNTEER: Church

Italian American Social Club

Congressional Offices

Kiwanis Club High School Holiday Basketball Tournament Chairman

VITA – Volunteer Senior Citizen Income Tax Assistance/IRS

Applications:

Project Management (PM): Presentation to many organizations on PM Processes and Methodologies.

PMI Nashville: Presentation on PM in Health Care

Trainer at Devry University for PMP Training.

Interface Engines – eTransX, e*Gate SeeBeyond, Cloverleaf, Eclipsys e-Link, OpenHub, Cerner Open Engine

Databases: SQL and Oracle.

Applications: ONEeHR, Clarity, Eclipse, MS Project Server and Project, EPIC, Meditech and 6.0, Misys,

Cerner, McKesson Star/Series – Horizon-Patient Care, Radiology, Pharmacy, Patient Accounting, Pathways

Care Manager McKesson Star, Horizon Clinicals, Pathways Materials Management. Eclipsys - Sunrise

Enterprise Resource Planning (ERP) suite of applications, Galvanon, SoftMed.

Other Healthcare Systems – GE EchoPacs, AmCom, Lawson, Emageon, GE Pacs, GE-Centricity, TeleTrack,

Tissue Tracker,, MRS Tumor Registry, Health Club Management System, Transcription System, 3M Coding

System, Theradoc. Cerner Apache, MedSeries4, HCI, Metitech, 3MARMS, Misys Lab, McKesson, McKesson

Portal and other web applications, NOVO-external vendor for external eMR data delivery, Dossia, Athena ASP

Model for eMR & Pathology billing, CPOE Models.

Hardware and Software: SUN, IBM Models & P770 Series, MS Windows, MS Servers

Additional Experience:

Aerospace, Construction

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