D wayne L. Simmons

**** ********** **

Charlotte, NC 28208

Cell: 704-***-****

Email: acge84@r.postjobfree.com

OBJECTIVE

I am an up incoming ITT-Tech graduate with two quarters left to earn my Associate Degree I have experience in the

field of information technology seeking a role as a desktop support technician. Can quickly learn and master new

technology, and can equally work with a team environment or can be self-directed.

SKILLS & ABILITIES

Windows XP A+ certified Technical Support

Active Directory Networking Windows 7 Configuration

Hardware Trouble Shooting Software

EDUCATION

March 2015

ITT Technical Institute

Network System Administration GPA 3.72

Honor Roll

SPE Award (Student Professional Experience)

December 2007

Central Piedmont Community College

COM PTIA A+ certified

EXPERIENCE

Carolina Medical Center

Technical Analyst Associate January 2014 – September 2014

• Prepare the client PC, software and data for migration to the standard C.H .S. Window 7 image

• Back up all data to the user’s personal drive or alternate location (USB Drive or USMT folder

• Image PC using bootable drive and restore all user data, software and printers setting is back to normal

• Maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance.

• Help the end- user troubleshoot problem areas in a timely and accurate fashion, and provide assistance

Morrison- Compass Group

Sous Chef October 2002 - January 2014

• Comprehensive knowledge of setting deadline to ensure the completion of work

• Proven ability to effectively handle and multi-task levels of reasonability with minimal direction from

supervisors

• Maintained high food quality, presentation and making sure the client was one hundred percent satisfied.

• 10 year achievement award

• Employee of the month January 2013

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