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Customer Service Human Resources

Location:
Lafayette, LA
Posted:
October 18, 2014

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Resume:

Jeannette York

**** * ******** **.

Lafayette, LA 70506

810-***-****

acge4k@r.postjobfree.com

Summary: Human Resource Professional with experience in many areas of the HR function. Looking to gain

employment in this field and continue to learn and grow. PHR Certified since December 2013.

Work Experience

IBC Group, Youngsville, LA 01/2014-10/2014

HR Manager

Manage day to day operations of the Human Resource Department.

In charge of all hiring, orientation, and paperwork for new employees.

Strong disciplinary influence and resource for department heads. Advise administrator on legalities of

employments practices.

Update policies, procedures, and job descriptions, including revision of employee handbook.

SageLink Credit Union, Durand MI 08/2011-9/2013

AVP of Human Resources

Researched and implemented a Time Keeping System and Applicant Tracking System.

Completed payroll weekly/quarterly/yearly duties.

Managed day to day operations of the Human Resource Department.

Heartland Home Health Care and Hospice, Flint MI 02/2005 – 7/2011

Team Coordinator

Helped maintain state and CHAP compliancy when entering all patient data into database.

Provided excellent customer service by correctly directing customer phone calls and concerns.

Maintained patient medical files.

Ordered office supplies as well as patient durable medical equipment.

Human Resource Designee Assistant

Maintained employee files, both a hard copy and records in our database system.

Tracked employees continued education, license renewal, and evaluations.

Conducted new hire orientations.

Palace Café, New Orleans LA 06/2002-01/2005

Human Resources Assistant

Prepare and process orientation packets and new hire kits.

Reconcile monthly benefits bill for self pay plans.

Conducted personnel file audit:

- Designed checklist to separate confidential information from grouped files.

- Created I-9 and confidential filing system.

Server

Demonstrated the ability to effectively interact with customers.

Demonstrated supervisory skills by leading a three person team.

Education

University of New Orleans

Bachelor of Science

Major: Management, concentration in Human Resources

Activities

Member of SHRM

Member of ASHRM



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