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Sales Customer Service

Location:
Dayton, OH
Posted:
October 15, 2014

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Resume:

ERRICK RUFFIN

P O Box *****

Trotwood, OH *****

937-***-****

acgdz9@r.postjobfree.com

Customer Service Professional with sales background seeking customer

service/sales position

EXPERIENCE:

Western & Southern Life 05/13 Present Work as a Financial Service

Representative meeting the middle-income client needs for risk protection and financial

security. Contact and secure appointments with prospective and current clients for the

purpose of sales, conservation, and servicing the accounts.

ECI, Inc 01/12 – Present Residential Home Specialist providing care to

Individuals with Developmental Disabilities. Providing an active, recreational, and

caring family atmosphere. Provide non medical transportation to and from work

settings and in the community.

Kohl's 10/11 01/12 POS Responsible for greeting customers and ensuring that

purchases were processed accurately and efficiently. Resolves customers'

issues, assisted in training new store Associates and ensured that credit

standards were communicated.

Benchmark Masonry 09/11 12/11 Work as Laborer providing the Masons with the

materials needed to perform their jobs, cleaned up the construction site, building

and tearing down scaffolds, and other necessary duties that will allow the

Masons to perform their job with efficiency.

Cox Ohio Publishing 03/08 10/10 Maintain a variety of active advertisers

focusing on transactional business and new business development. Maintain and

grow revenue through regular customer contact via email, mail, or

inbound/outbound calling.

L M Berry Company 08/06 03/08 Leadership Development Program (promoted)

Management trainee program to develope leadership skills necessary to become

a Team Leader. Marketed Yellowpages.com Advertising, Websites, and Search

Engine Solutions to new and existing customers.

Freight Handlers, Inc 05/05 03/07 Trainer (Promoted) Responsible for training

new hires in pre shift procedures, how to properly complete a load assignment,

and the proper use of each type of equipment. Unloader Inspect equipment;

obtain load assignments and safely complete each one and break the load down.

Miles & McClellan Construction Company 09/03 05/05 Laborer providing masons

with material to lay block, stock block, get mortar, rebar, custom cut block, build

scaffolds, grout, and clean the construction site.

Ameriquest Mortgage 08/01 09/03 Account Executive responsible for contacting

prospects thru telemarketing, taking applications, debt consolidation, home

improvements, and refinancing.

Mutual Savings Life Insurance Company 08/98 08/01 Insurance Agent

responsible for collecting insurance premiums, meeting minimum sales

standards, contacting current and prospective clients, and mastering product

knowledge.

The Golden Tiger Karate Club 11/96 04/00 Owner/Instructor Taught children and

adults the art of TaeKwon Do Karate, handled bookkeeping, advertisement, and

the overall operation of the school.

Allstate Insurance Company 05/96 08/98 Technology Support Representative

Worked with Alstar software and hardware problems; troubleshoot for Agents

processing customer applications, problem solving and investigating for

agencies, underwriting and home office on complaint calls.

The Athlete's Foot 07/96 05/97 Keyholder Served as an assistant to the store

manager responsible for training part time employees, maintaining sales,

checking inventory, responsible for all necessary bookkeeping, dropping the

night deposits, and opening and closing the store.

Bill's Dollar Stores, Inc 07/94 05/96 Tax/Rent Clerk (promoted) Prepared sales tax

returns, handled delinquent tax returns, key sales tax and rent data, checking the

rent edit for errors, prepared journal entries and filing. Transfer and Over/Short

Clerk (promoted) Process transfer and over/short documents, key data into the

database, handle inventory control questions, prepare shipment edit, make

journal entries and file. Sales Auditor Process weekly sales and petty cash

reports daily.

Education:

Jackson State University Bachelor of Science 5/90

Jackson State Accounting Major, G.P.A. 3.65/4.0

Activities:

Alpha Phi Alpha Fraternity, Inc, JSU Accounting Society, JSU Karate Club,

Gospel Ensemble

REFERENCES AVAILABLE UPON REQUEST



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