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Customer Service Management, Disability Management, Kinesiology

Location:
Edmonton, AB, Canada
Posted:
October 15, 2014

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Resume:

Adrien deGroot

**** *** ****** ** ********, Alberta T6B 1W3 1-250-***-**** acgdxk@r.postjobfree.com

Summary of Qualifications

Disability Case Management experience

Bachelor’s Degree in Clinical Human Kinetics (Clinical Kinesiology)

Completing certificate in Disability Management

Six years of university study in Health, Social Development, and Exercise Sciences

Two years conducting university research studies in type 2 diabetes treatments, obesity prevention, and muscle function activity

in aging populations

In the process of becoming a certified and insured member of the Alberta Kinesiology association

Experienced in performing functional capacity evaluations for clinical populations

Trained to perform ergonomical assessments in all environments including the workplace

Two years of exceptional customer service experience in a variety of independent policy focused environments

Education

BAchelors degree April. 2014 University of British Columbia

Major: Clinical Human Kinetics

Research: Prevention and treatment of type 2 diabetes, obesity, and muscle loss

Certificate October 2014 University of Fredricton

Major: Disability Management

Skills & Abilities

Decision Making

Adept at making independent decisions, though policy and structure parameters

Goal driven individual with a very dedicated detail orientated approach

Organization

Proficient organization skills developed through balancing six years of university, athletics, research and employment

obligations

Intelligence

Award recipient of multiple scholarships in bursaries due to academic accomplishments

Ergonomically trained to perform assessments in any work force environment

Leadership

A life in athletics with success in team sports in leadership roles

University research studies have involved taking great initiative and critical thinking skills to problem solve and determine

resulting data

Employment Experience

dISABILITY mANAGEMENT FACILITATOR ORGANIZATioNAL SOLUTIONS INC JUNE 2014 – CURRENT

Medical analysis and Short Term Disability claim adjudication

Preparation of documents and Disability claim management.

Researcher University of British Columbia September 2012-April 2014

Testing study participants in accordance with UBC ethics an policy guidelines, as well as collection, organization, and analysis

of data

Physiotherapist assistant Sun City Physiotherapy March 2013-June 2013

As a practicum student I aided in physical therapy exercises, collected data, I also cleaned and prepped patients and

rehabilitation rooms prior to the beginning of the physical therapy sessions

First Aid Attendant Kelowna Soccer June 2013

Ran First aid station single handedly for a 156 team soccer tournament for youth athletes where I applied my knowledge to aid

injured individuals

Retail Advisor Big Kahuna Sports March 2012 – January 2013

I ran the retail portion of the store individually, while performing exceptional customer service and running a cashier

Tournament director Playnation Poker Tour January 2011 – may 2012

Managed Okanagan Branch of national company, also conducted and adjudicated free poker tournaments for local players, to

help enable them to enjoy a safe, free, playing experience

Cook Boston Pizza March 2004 – August 2008

As a cook and prep cook my main duties involved opening the restaurant every morning and prepping the days meals

References

Page 2

Lieutenant Terry Lowe 1-250-***-****

Dave Mortensen 1-250-***-****

Crystal Dougan 1-250-***-****

Steve Macdonald 1-250-***-****

Page 3



Contact this candidate