Mr Carmine Loffredi

**** ********

Montreal, Québec H1Z 2P3

Home 514-***-**** – Cell 514-***-**** – acgdxi@r.postjobfree.com

Education

**** - **** ***** ******* ******* - tourism (Reservec)

1986 - 1987 Hingston High-school- Automotive mechanics and welding - Vocational program

1982 - 1985 St. Pius X High-school

Languages

English, French and Italian

Achievements:

• Axidata: Highest (GP) Gross profit margin in eastern Canada. 18%

• Made President Club 5 times; for revenue and GP target.

• Had the second highest revenue for Lexmark toners 600,000$ a year

• Enterprise accounts I worked and acquired, Laura Canada, Intrado Positron, Commission Scolaire des Patriote,

Commission Scolaire des Trois Lacs, UAP

• Letters of recommendation from former Axidata supervisors, suppliers and customers.

• Professional interaction with C-Level Management including Presidents, CFOs, CEOs etc

Work Experience

Konica Minolta – Senior Account Manager May 2014 – Present

• Managing of large Corporate Accounts

• Generate new business leads through cold calling, networking, researching and using internet tools.

• Develop and manage new and existing Customers

• Selling of Konica Minolta complete line of copiers (MFP)

• Providing software solutions such as Scanpath, Papercut Eppo and Scanflow

• Maintaining Customer Service

• Preparation of quotes

Computer Media Group – Account Manager March 2011 – July 2012

• Worked closely with the Sales Director to prospect, pitch & close new business.

• Generated new business leads through networking, researching and using internet tools.

• Developed and managed new and existing Customers

• Kept in regular contact with clients, responded to their inquiries and dealt with complaints.

Axidata/Office Depot./Axisource Inc. – Account Manager September 2002 – March 2010

• Management of large Corporate Accounts.

• Responsible for all client communications, conflict resolution.

• Provide onsite website training to clients.

• Preparation of tenders and RFQ’s

• Interfacing with customers on a daily basis providing ultimate customer service.

• Annual quota 1.6 million (attained 6 years out of 8)

Grand and Toy – Customer Service April 2000 – August 2002

• Receive and enter orders

• Handle customer complaints

• Respond to customer’s inquiries

Signature Vacations - Ticketing Supervisor July 1990 - February 1999

• Take reservations from clients

• Issue all tickets

• Build database of flight information from different airline companies

• Monitoring work flow

• Provide general customer service to clients

• Purchasing tickets.

Through this employment, I was able to further develop my skills in sales and customer service. In addition, I acquired practical

experience in the travel industry and the use of the IBM 36 software and Logibro.

Buffet Riviera - Head Waiter June 1981 – September 2006(part-time)

• Responsible for the supervision of twenty-two waiters

• Duties include: The organization of manpower for efficient service, inventory control, resolving

problems which may occur at the hall. Teamwork, interpersonal skills are the critical aspects of

this job.

Interests

Enjoy horseback riding, travelling and hockey.

References

Available upon request

Contact this candidate