Jennifer Ricci

** **** ****

Freehold, N.J. *7728

732-***-****

acgdwk@r.postjobfree.com

DSV Air and Sea Clark, NJ

Accounts Payable Coordinator July 2013 to Sept

2013

Temp position

Entered and processed accounts payable invoices for payment in EDI computer

system.

Printed daily batch of invoices from document software.

Correspondence emails resolving incorrect invoices, payments etc.

Due Process Stable Trading Co. Edison, NJ

Executive Assistant promoted to Operations Manager Nov

2004 to June 2012

Travel arrangements, visas and passports for President and staff.

Event planning for trade shows, special events and office functions.

Prepared insertion orders for ads in major magazines and newspapers.

Coordinated ads with photographers and advertisers.

Handled Presidents correspondence, confidential files and phone calls.

Coordinated opening of new stores, business licenses and variances.

Pre approved and submitted invoices for payment.

Customer service escalation resolution..

Ordered all office, warehouse and kitchen supplies.

Responsible for keeping track of leases and purchase's for all office

machines.

Responsible for keeping track of property tax, building leases,

phones and computer equipment, for showrooms. stores and warehouse.

Maintained Verizon telephone and wireless accounts.

Maintained all HR presently and then forward onto the main office.

Placed Ads, Interviewing process, Handled New Hire Packages

Gathered all documentation for background checks, ID, direct deposit,

benefits.

Distributed and posting any updates that are mandated by State/Government.

Explanation of Benefits i.e.: medical, dental 401K etc.

Worked with ADP (Elabor) computer system where time

is monitored with the time clock and salary employees for payroll.

Approved vacation time and all hours worked for weekly payroll.

Help to resolve employee/employer grievances.

Maintaining petty cash account.

Reconciled expense and credit card accounts for staff.

Coordinate Import shipments with shippers, consignees and brokers.

Horizon BCBSNJ Neptune, NJ

Customer Service Representative Nov 2002 to Nov

2004

Responded to general questions from insureds and providers regarding

provider

networks, billing correspondence, and claims in a call center.

Coordinated claim activities on behalf of insured and providers by

interacting

with medical and case management personal to provide information and

resolve issues.

Performed routine research related to claim history, contract benefits and

system guidelines

to determine overpayments, duplicates, under payments, or receipt of no

payment for claim resolution. Refer non-routine claim inquiries to Nurse

Case Managers, Nurse Advocates or Medical Payment Specialist if inquiry

cannot be determined from available sources.

Responded to pre-certification requests and three-(3) point contract

inquiries by identifying current claim status. Effectively communicate

information and listen actively to all employees and customers in an effort

to provide World-Class service internally and externally.

Took corrective action and issued written correspondence within 24 hours

for all actions processes on claims system to ensure customer satisfaction.

Marine Safety Corporation Farmingdale, NJ

Executive Assistant June 2000 to October 2001

Executive assistant to the president

Handled all correspondence and phone for President

Issued USCG inspection certificates for inspected life rafts.

Purchasing and maintaining all shop supplies for repair and maintenance of

life rafts and lifeboats.

Maintained complete inventory stock of marine safety equipment for filling

customer orders.

Provided customer quotes for service needed on life rafts and safety

equipment

Sent annual reminders to customers for service due on life rafts.

Prepared daily timesheets for staff and pickup and delivery orders for

drivers.

Prepared packing slips and bills of lading for deliveries.

Prepared customer invoices. Approved invoices for payment to various supply

vendors.

Made travel arrangements for staff to attend recertification classes

(domestic and foreign)

Intercontinental Cargo Express Ltd. Red Bank, NJ

Operations Manager

July 1997 to June 2000

Booking freight with inland carriers and steamship lines for export

shipments.

Compiling and preparing rate proposals for affiliate offices overseas for

new accounts.

Submitted all import documents to freight brokers for customs clearance for

major house accounts.

Arranging inland deliveries to various plants to insure steady shipments

for daily production needs.

Provided weekly transit delivery reports and forecast reports to all plants

and house inland carriers.

Coordinated import shipments for freight and customs release with major

steamship carriers.

Prepared delivery orders for inland carriers.

Processed invoices for payment and also accounts receivable duties.

Managed customer service and import staff.

Customer service and inside sales for acquiring new accounts.

Computer experience includes Excel, Word, and Win fax, Access, AS400, Spars

Quick books EDI, SAP and various Microsoft programs, Internet and Email.

Licenses: New Jersey Real Estate License

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