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Customer Service Medical Assistant

Location:
Upland, CA
Posted:
October 15, 2014

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Resume:

Patricia Tolentino

*** *. ******* ***.

Upland CA, 91786

909-***-****

acgdwa@r.postjobfree.com

September 28, 2014

Medical Assistant

To whom it may concern,

I am inquiring for the Medical Assistant position you have available. I embody the majority of the characteristics you are

searching for.

I have many years of giving great customer services in English and Spanish. I am excellent a t multitasking while staying

l evel headed with a positive attitude. I strongly believe my medical experience will be a great asset to your medical

organization.

I l ook forward to setting up an appointment to get to meet you and the Medical facility .

Sincerely,

Patricia Tolentino

Patricia Tolentino

221 S. Sultana Avenue

Upland CA, 91786

909-***-****

acgdwa@r.postjobfree.com

OBJECTIVE: P ursuing an establishment where my skills can help grow and benefit the health care facility.

CLINICAL SKILLS:

Adult Vitals Ear/Eye Lavage & M icroscope W ound Cleaning

A ssisting with CPE Instillation Pelvic/ Rectal Assist trays Venipuncture

A utoclaving EKG Positioning / Draping Visual Testing

Bandaging Height/ Weight Scrub and Glove (Snellen, Jaeger Card, &

Capillary Puncture Hot/ Cold Applications Surgical Skin Prep/ Ishihara)

Collect/ prepare Hct/ Hgb Tests Patient Prep

s pecimens Glucometer Surgical Trays

CPR M ed. Administration (PO, SOAP Charting

Drug Calculation IM, Sub Q, ID, Inhalation, Throat Cultures

Drug Administration & ect.) Urinalysis

ADMINISTRATIVE SKILS:

A dvanced MD EMR Inventory / Stocking Telephone Techniques

A ppointment Scheduling OSHA certified M edical Terminology * Bilingual: English/

S panish*

Bank Reconciliation M icrosoft Programs HIPAA Certified

Typing – WPM 35

Bookkeeping ICD-9/ CPT Coding

Classification of Drugs Insurance Billing Patient Charting

WORK EXPERIENCE:

1 0/13 – Present M y Family Medical Group Chino, CA

M edical Assistant: Front & Back Office

Nursing Department ( Medical Assistant in Urgent Care and PCP) d uties including: A ssisting in minor surgeries, p erform selected

n ursing and administrative duties, p repare patients for examination and treatment, p atient histories and vital signs, prepare exam and

treatment rooms with necessary instruments, administer injections and apply dressings as instructed, prepare and maintain sup p lies

and equipment for treatme nts, including sterilization. Assist physicians in preparing for minor exams, assist with scheduling of tests

and treatments, maintain patient files, records and other information, work closely with the physician to receive guidance an d

instruction for tre ating patients, perform direct patient care as instructed by the physician, adjust to quality assurance policies and

p rocedures concerning issues, maintain equipment for use at all times, in a clean and safe condition. PSR ( Patient Services

Representative) d uties including: answering front and back office phones, reply patients questions and messages, verifying insurance,

s cheduling, collecting any form of payment transactions .

0 3/13 – 1 0 /13 J esus Lua, M.D Upland, CA

M edical Assistant Extern/Medical Assistant

M edical externship from March to April of 2013 Front office duties including, answering phones scanning, s cheduling appointments,

referrals, sending and receiving faxes, verify insurance, check in and checkout patients, medical records, lab requisition fo rms and all

o ther duties as assigned. Back office duties including : Vitals, assisting in female CPE/PAP, children CPE, immunization

administrations, and assisting in transferring medical records to EMR.

1 1/2011 - 0 5/2013 Sears Jewelry Department Store M ontclair, CA

Fine Jewelry Department

Knowledgeable in variety gemstones, c ashier duties, customer service, clean and organize store according to state

standards, manage and maintain inventory.

EDUCATION:

Everest College – 0 7/12 – 4 /13

Mt San Antonio College-Current Upland High School

Diploma – General Studies

Pursuing Nursing A ssociates Degree M edical Assisting

Perfect Attendance Veterinary Assistant Certificate

Honor Roll



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