*** *********** ***

Conyers GA *****

770-***-**** home

404-***-**** cell

acgdub@r.postjobfree.com

Jakeyria Jackson

Objective

I would like to acquire a position that would utilize my skills in customer service, sales, and financial services.

Experience

2014 Smoothie King

Decatur,Georgia

-Cashier

2014 Walk-in Weave

Decatur,Georgia

-stylist

20013 Grady Hospital Atlanta, Georgia

- Clerical support specialist

2013 Smart Styles Conyers, Georgia

Stylist

. Consultation

. Color

. Cut

. Silk press

. Relaxers

. Protein treatments

2012 Salon Milan Lithonia, Georgia

Stylist

. Consultation

. Color

. Cut

. Silk press

. Relaxers

. Protein treatments

2011 Cleopatra salon Morrow, Georgia

Stylist

. Consultation

. Color

. Cut

. Silk press

. Relaxers

. Protein treatments

2010 Ulta salon Snellville, Georgia

Guest service coordinator

. Answer phones

. Confirm appointments

. Greet customers

. Clean salon

2009 AT&T Atlanta, Georgia

Direct Sales Specialist

• Door-to-Door sales

• Located areas where AT&T service was available and demonstrated and explained the service to potential customers

• Completed performance daily reports and created weekly and daily schedule

• Worked closely with technicians to ensure that customers were provided ultimate service in covered areas.

• Partnered with local business in order to set-up AT&T service for their customers and in their establishments

• Scheduled dates for installation for new customers for AT&T U-Verse, Home phone, and Internet

• Provided the ultimate customer solution to customers such as; Home Internet, mobile internet, U-Verse, and home phone

2009 Bank of America Tucker, Georgia

Fraud Analyst

• Ensured that consumer check were legitimate by matching serial number with account information

• Reported and recorded any and all fraudulent activities that occurred within consumer records.

• Provided superior customer service to consumers

• Prepared work orders for other shifts listing all accounts that had been completed or needed to be executed

• Helped other members of the team to solve issues that were acquired throughout the work day

2007-2009 Icon Tucker, Georgia

Sales Specialist

• Helped customers to find products that suited their everyday lifestyle

• Maintained a clean and safe work environment for consumers and employees

• Checked consumers out when they were ready to finalize their purchases

• Dressed, changed, and displayed manikins with weekly sale items

• Trained new employees on company standards and policies as well as expected performance goals.

• Counted and maintained inventory for the company’s quarterly inventory inspection

• Balanced cash register at the end of every shift.

2004-2005 McDonald’s Lithonia, Georgia

Cashier Trainer/Cashier

Provided supreme customer service

Exceeded standards by inputting consumers orders and finalizing the orders before expected time

Assisted fellow employees at different stations when my station was idle

Trained new employees that where hired, and implemented new training tactics for the new employees.

Assisted manager in maintaining employee morale and momentum

Education

2010 Proway Hair School Stone Mountain, Georgia

Obtaining license for Master in Cosmetology

Creating hair styles for consumers

Receiving A average on curricular and practical activities

2001-2005 Towers High School Decatur, Georgia

• Obtained College Prep Diploma

Interests

I enjoy learning new things and having fun while I am doing it. I love music, cosmetics, and anything related to enhancing beauty. Engaging new people and interacting with these unique individuals is an encounter that I look forward to each day. Maintaining a positive attitude during difficult situations is a quality that pride myself on having.

Tips

I am a motivated individual who looks for opportunities in everything that I do. Success while maintaining integrity, dignity, and personal character are all characteristics that I look for in myself as well as the individuals that I surround myself around. I have an excellent work ethic and I am also looking for new things to dive into in order to build character and unique experiences.

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