RAMALJEET KAUR

** ******* ******** ******** ******* l6p2r5 Mobile no.289-***-****

Email:acgdu5@r.postjobfree.com

OBJECTIVE

To obtain a costumer representative position in a challenging company that offers me the possibility of

professional growth and career advancement opportunities.

PROFILE

• Extensive knowledge of principles and processes for providing customer service, including

customer needs assessment, meeting quality standards for service, and evaluation of customer

satisfaction

• Strong communication and interpersonal skills and abilities

• Remarkable ability to stand, sit and walk for long periods without getting tired

• Excellent in carrying items, use of hands, eyes, arms and voice

• Excellent analytical and statistical knowledge using general mathematical skills

• Excellent ability to communicate clearly with customers under various circumstances

• Great appearance, politeness and friendly nature, exemplary customer care skills

• Hard-working, dedicated and enthusiastic self-starter

• Flexible team player that works well under pressure to meet goals and deadlines

• Quick learner with proven ability to excel in fast paced environments

• Strong organizational and time management skills

• Fluent in English, Hindi, Punjabi

EDUCATION

Pursuing Post Graduate Certificate Course in

Palliative Care in Niagara College, Welland, ON Jan 2013-Present

Bachelors of Science in Nursing, College of nursing, august 2011

Dayanand medical college and hospital ludhiana

ACHIEVEMENTS

o Participated in many Extra Curricular activities during college period such as organizing various

events, participating in Debate Competitions, Anchoring, Poetry, Dance Competitions, Sports

Meet, Annual functions.

REFERENCES - Available on request

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