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Customer Service

Location:
India
Posted:
October 15, 2014

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Resume:

CURRICULUM VITAE

Rajitha.s

H.No.**-*,

Pilot Rajkumar Street,

Goutham Nagar,

Malkajgiri.

Email:acgdm7@r.postjobfree.com

Hyderabad. Mobile:

998-***-****

Carrier Objective:

Aim to work with an Organization, which gives me

the scope to use my knowledge by enhancing my skills and using them

effectively for the growth of the organization.

Summary:

Professional Experience:

* Worked as a lab faculty in kakatiya junior college (Jan2005 -2006 Nov).

* Worked in Philexin data Solutions from (Jan 2007 -DEC 2008).

* Working in Senster IT Solutions (Jan 2009 to till date).

Education Qualification:

* Master of Information Systems M.Sc (I.S) (2002-2004) with an aggregate

of 75.4% from Kasturba Gandhi College, Osmania University, Hyderabad.

* Bachelor of computer Applications (BCA) with an aggregate of 63% from

kakatiya degree college, Kakatiya University, Warangal

* Intermediate (MPC) with an aggregate of 61% from Nagarjuna Junior

College, kakatiya University

* SSLC with an aggregate of 75% from Fathima Girls High School.

Technical Skills:

* Programming Languages : C, C++, Java (core, Advanced), J2ME.

* Databases : ORACLE, MS-Access, PL/SQL programming.

* Operating Systems : MS-DOS, Windows 98/NT/XP, UNIX

(basics).

* .Net technologies : Asp.net, VB.net, C#.net.

* Web Technologies : HTML

Projects :

PROJECT : 1

Title : Instant Messaging Service

Client : Renaissance InfoTech, Hyderabad.

Team size : 5

Role : Programmer

Environment : J2MEE

Duration : 6months

Description: IMS provide a messaging service to the client. IMS enables

secure and real time communication with instant messaging capabilities

such as chat, maintaining friends list, offline messages. These

features enable one-one as well as group collaboration. IMS informs the

user when their contacts are logged on and also about the messages they

receive.

Responsibilites:

1. Writing design documents for maintaining friends list and messages.

2. Organisied and maintained database using MsSql to provide accurate

messaging service.

3. Design the application to meet user requirement and documentation.

4. Developed a user friendly messaging service using tcp scokets to

communicate and send messages to the client.

PROJECT :2

Title : Intranet Communication System

Client : Spirent Solutions, USA

Team size : 6

Role : Programmer

Environment : C#.Net, Asp.Net

Duration : 6 months

Description : The Intranet Communications System (ICS) is a user

friendly, intranet application developed to maintain the effective

communication in between the employees of organizations. This

application is like a mini ERP Tool which contains several processes

like shopping, Messaging, Leave Management System etc.

Responsibilites:

1. Designed login pages of the employes using webform controls,user

controls,Html server controls in Asp.net.

2. Maintained the database of the employes using MSsql stroed

procedures.

3. Enchaced and developed user interface functionality using asp.net

and HTML.

4. Developed a web application using asp.net which enables the employes

of the organization to communicate using messaging sevice.

PROJECT : 3

Title : Customer Centric Data

Client : Xilinx, USA

Team size : 8

Role : Programmer

Environment : C#.Net, Asp.Net

Duration : 3months

Description : The CCD (Customer Centric Data) is a user friendly,

intranet application developed to maintain clean data of customer's

world wide from different systems. The application also provides the

facilities of Mail Merge, Email Blasting, Template Creation, Email

Status Reports and Import/ Export Customer's Lists of the customers

from or to different system along with the Cleansing Activities of the

customer's database to the users based on their roles.

Responsibilites:

1.Created project documentation suite.

2. Designed user controls and webforms using asp.net which enables to send

email messages to the customers .

3.Responsible for developing and maintaining customer database using

stored procedures in sql.

4.creating templates using TX template designer in asp.net.

strengths:

* Self confident and Ability to work in a team.

* Diligent, quick learning and adaptable.

* Strong analytical and problem solving abilities.

* Willingness to learn, punctual to work.

Personal Details:

Name : Rajitha .S

Martial Status : Single

Nationality : Indian

Date of Birth : 21st July 1981.



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