Jessica Coward

*** * ***** **

Buckner, MO *****

Phone: 816-***-****

acgdjh@r.postjobfree.com

Education

University of Phoenix June 2009 to

Kansas City, MO August, 2012

Cass Career Center for Computer Information September, 2002

Harrisonville, MO to December, 2003

Pleasant Hill High School August, 2000

Pleasant Hill, MO to December, 2003

.

Work Experience

Optum Rx May 2008

Overland Park, KS to Present

Senior Customer Service Representative - Prior Authorization – doctors, nurses, patients, pharmacies, hospitals, insurance companies call regarding changing the tier of prescriptions or request prescription be covered, works with IDC-9 codes and Sig codes, 10 key, typing skills

Pharmacy Technician – phone doctors and patients regarding prescriptions, billing/copays, data entry of prescriptions; fax documents to doctor’s offices

Pharmacy Clerk - fulfillment packer – packed prescriptions, mailed to customers helped put labels on medication bottles, manual fill pill bottles, help fill containers of the auto fill machine

Kansas Pharmacy License

Kohl’s November 2013

Overland Park, KS to December 2013

Seasonal - rearranged merchandise, assisted customer with purchases

SI International April 2007

Lee’s Summit, MO to May 2008

Clerk III – Pulled files for mailroom, filed immigration documents; did other duties as assigned – contracted by government – cleared by Homeland Security

Ecompex, Inc. February 2006

Lenexa, KS to April 2007

Code/data-entry work – contracted by government – cleared by Homeland Security

Ozburn Hessey Logostics October 2005

Edwardsville, KS to February 2006

Filled orders for Nutri-Systems customers. Quality checked orders completed by other employees for correctness.

CCR Electric March 2005

Edwardsville, KS to October 2005

Unloaded trucks, retrieved tools for employees, pulled wires, nailed boxes on studs, switched and plugged houses

Wal-Mart April 2004

Lee’s Summit, MO to March 2005

Worked as a cashier and greeter; work with public

Skills

Quick learner, self-starter, organized, logical, dependable, multi-tasker,

Knowledge of excel, power point, and word, IDC-9 codes, Sig codes, great customer service skills, communicates by phone and face to face, clerical, 10-key, typing skills

Achievements

Kansas Pharmacy License

Completed 66 hours of credits from the University of Phoenix

Received Associates Degree in Bachelor of Arts – Pharmacy March, 2012

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