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Customer Service Administrative Assistant

Location:
New York, NY
Posted:
October 14, 2014

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Resume:

Lynette Pascoe Administrative Office Professional

Bronx, New York, 10453

203-***-**** (Cell)

acgdj3@r.postjobfree.com

PROFILE

Administrative Assistant Professional with over 5 years of comprehensive administrative experience in

various industries with demonstrated experience in initiating cost containment strategies resulting in

significant savings

Proficiency in:

Recruitment & Microsoft Word Microsoft Outlook

Orientation

Microsoft Excel PowerPoint

Telephone Etiquette

Microsoft Access Supervising

Conflict Resolution

Highlights & Achievements

Assisted General Manager in implementing new software database that tracked over JA$2M worth of stock which resulted in

company savings

Assisted managers with quarterly financial reports that aided in market research and sales projection

Worked alongside senior mangers to develop marketing strategies that launched company’s website which resulted in promotional

events and boosted company sales

Spearheaded inventory database from manual accounting system to a more efficient tracking system using excel that resulted in

increased sales and accountability

Oversaw the reorganization of the filing system for customer records, resulting in a more organized filing room, and significantly

reducing the time needed to retrieve files and archived records

PROFESSIONAL EXPERIENCE

Aug 2013-Dec 2013 Student Nurse Jacobi Medical Centre (Bronx, New York)

May 2007 –Jan 2011 Accounting Clerk Broadbent Jamaica Ltd (Kingston, Jamaica)

(Vision Care Centre)

Overseeing management of customer records and merchandise accounts for various products and services

for the seven locations island wide

Received and processed customer eyeglasses and contact lens orders and entered order entries in Excel

Responsible for monthly stock reports and the distribution of inventory to seven different company

locations

Managed stock by balancing inventory at the main office, updated customers’ accounts and provided

technical support to staff

Mediated with laboratory for job clarifications and rush orders to ensure accuracy in customers’ orders

Created purchase orders for the purchasing department for both local and international vendors

Supervise new recruits and train summer workers

EDUCATION

Jan 2011- May 2014 Associate Degree– Nutrition

Bronx Community College (Bronx, New York)

May 2006-Nov 2010 Associate Degree: Business Administration

University College of the Caribbean (Kingston, Jamaica)

Jan 2001- Aug 2001 CERTIFICATE OF COMPLETION: Java Programming

Arianox Business & Technology College (Montego Bay, Jamaica)

Jan 1995- Nov 1995 CERTIFICATE OF Excellence: Computer

St. Hugh’s High School (Kingston, Jamaica)



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