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Customer Service Supply Chain

Location:
Salt Lake City, UT
Salary:
$75k/yr
Posted:
October 14, 2014

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Resume:

Tony Zhang

** **** **** ******* *** • Midvale, UT84047 • 801-***-**** • acgdif@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Self-motivated results-driven professional with 6+ years’ Supply Chain/Operation/Financial and Risk Analysis

experience in Electronics/Banking/Energy/consumer Products industries in global leading companies. Years of

experience in developing and implementing strategies to drive Supply Chain performance improvements. Excellent

capability to support supplier evaluation, selection and development processes; in depth knowledge of establishing

supplier pricing protocols to define pricing agreements. Comfortable with working under tight deadlines and prioritizing

tasks; Experienced in working in multi-functional teams to produce analyses for financial optimization projects. Strong in

developing financial models that provide actionable business monitoring of key financial metrics in support of working

capital management, cost control and revenue recognition objectives. Proficient in Excel, PPT, Word, Access, SAP, BW

Report, Smoothie, SAS, Quickbooks, SQL, STATA, JMP, NCSS, C++, C, Minitab, Datadesk, Matlab, Oracle ERP

and SPSS; Bi-lingual in English and Mandarin Chinese (can read, write and speak). Areas of Expertise include:

• Statistical Modeling, Forecasting • Strategic planning • Enterprise Risk Management

• Supply Chain Analysis • Strategic sourcing • KPI & KRI modeling and pricing

• Master Scheduling • Inventory management • Business valuations

• Supplier relationship management • Process improvement • Budget development and management

PROFESSIONAL EXPERIENCES

MASTER SCHEDULER

HARMAN SIGNAL PROCESSING

HARMAN INTERNATIONAL GROUP, SOUTH JORDAN, UT 04/2013 09/2014

• Hosted morning productions meetings, developed master production plans to satisfy customer demand while

carrying minimum effective inventory; maintained finished goods inventory at target levels in ensuring high service

levels.

• Maintained and reviewed sales forecast with sales and marketing managers on a monthly basis, and suggested

model adjustment and fine tunes based on current and historical demand data.

• Supported the S&OP process meetings to review service levels, KPIs, performance against schedule, inventory

strategies, supply plan to meet demand, and resource implications.

• Collaborated with the Engineers, Program Manager, Operations, Sales, Warehouse and Customer Service personnel

on a regular basis to calibrate NPI release schedule and derive optimal build of EOL products.

• Managed one of Harman largest PMs on a daily basis; bring millions of dollars products in every month in a timely

fashion to meet customer demand and minimize backorders. Built a professional good rapport with the suppliers,

which dramatically increased working efficiency and maintained long term strategic relationship.

QUATNTITIVE ANALYST

PROGRESS ENERGY INC., FL, US 05/2010 01/2013

Provided timely and accurate pricing for complex load serving deals in all major electricity markets; priced all

elements of the electricity markets including energy shape, load following cost, capacity, and ancillary services

• Maintained and improved gas and electricity pricing models, analyzed model forecasts against actual results,

engaged in day to day pricing analysis, risk analysis and responsible for proposing and validating different hedging

strategies

• Drove and supported financial commitments, NPI development costs, Six Sigma Quality and cost reduction efforts;

developed timely, accurate and value added business analysis and financial reporting for operations team

• Rolled up monthly estimates of quarterly operations profit and cash flow, prepared variance analysis and assisted

operations team in developing recovery actions to meet financial commitments

• Supported operations in the development, analysis and implementation of productivity programs in addition to

analyzing all variable and base costs

Sr. SUPPLY CHAIN FINANCIAL ANALYST 01/2006 06/2007

PROCTER & GAMBLE, Beijing, China

• Provided timely and appropriate financial support for day-to-day operations of Business Analysis & Process

Improvement team; supported development of financial tools and methods needed to advise team of improvement

opportunities.

• Performed in-depth financial analyses of vendor pricing, bid responses, procurement trade-offs, etc. Analyzed the

supply markets, uncovered business-building and cost-saving opportunities, developed and implemented innovative

sourcing strategies, conducted supplier inquiries and negotiations.

• Researched the supply markets to identify and understand the potential supply base with supplier cost driver

analysis and trends in the industries.

• Assisted finance team in the development of the Supply Chain annual budget and quarterly forecasts; analyzed

spend, gathered market intelligence and performed opportunity assessments to summarize, standardize and

minimize costs.

• Reviewed on a monthly basis the Supply Chain department costs and worked closely with team to monitor and

measure gap closure plans; drove cost saving initiatives and aided management in the introduction of new products

into the Supply Chain; provided additional analytical support to the Supply Chain team.

• Led P&G-Metro Scorecard performance improvement project; improved Fill Rate from 60% to 76% in 6 months

and reached FR historical high of 82% for one month.

FINANCIAL ANALYST 05/2000-06/2001

CHINA INDUSTRIAL AND COMMERCIAL BANK, Beijing, China

• Used spreadsheet and statistical software packages to analyze financial data, evaluated and compared the relative

quality of various securities in a given industry, wrote reports and passed research findings on to the securities

brokers, helped brokers and their customers look for good investments and determine when a stock or bond should

be bought or sold.

• Performed “balance sheet analysis”, examining the audited financial statements and corollary data in order to assess

lending risks.

• Monitored fundamental economic, industrial, and corporate developments through the analysis of information

obtained from financial publications, investment banking firms, government agencies, and companies.

FINANCIAL SPECIALIST 05/1999 04/2000

CONSTRUCTION BANK, Xi’an, China

• Strengthened and developed new business with existing customers; provided financial consulting to them to

assess their short-term or long-term financial goals, met with customers after assessing their needs, sold them

insurance, investment services, certificates of deposits and other financial instruments.

• Cold-calling on prospects that are potentially profitable to the bank, assessed clients' financial situation to

determine if they need financial services such as investment services, insurance, or certificates of deposit,

recommended both short-term and long-term investment options for clients, recommended asset selection

strategies, developed corrective financial action plans

• Prepared budget and cost reports for management, assisted with financial compliance and procedural audits

ASSISTANT ENGINEER 08/1998 05/1999

MODERN CHEMISTRY RESEARCH INSTITUTE, Xi’an, China

• Performed laboratory studies of steps in manufacture of new product and tested proposed process in small

scale operation (pilot plant)

• Used computer models to work out the safest and most cost-effective production methods; determined most

effective arrangement of operations, such as mixing, crushing, heat transfer, distillation, and drying

• Planned how to move lab tests into a pilot production phase; planned large-scale industrial processing

• Developed methods to deal with by-products and waste materials in environmentally-friendly way

• Prepared estimate of production costs and production progress reports for management

EDUCATION

• PHD in Finance, Minor in Statistics (3 years’ course work) 08/2007~05/2010

University of Tennessee, Knoxville, TN

• M.S. in Financial Engineering 12/2005

University of Alabama, Tuscaloosa, AL

• M.S in Chemical Engineering 12/2003

University of Alabama, Tuscaloosa, AL

BS in Chemical Engineering, Minor FINANCE, Dean of Student Award 08/1998

Changchun University of Technology, Student body president



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