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Customer Service Medical Assistant

Location:
New Mexico
Salary:
10.00
Posted:
October 14, 2014

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Resume:

Crystal Aurora Landeros

Certified Medical Assistant / Certified Phlebotomy Technician

**** ********** **., ** ****, Texas 79903 / Cell: 915-***-**** / Email: acgdg5@r.postjobfree.com

Objective

Seeking a Medical Assistant position where I may use my understanding of medical procedures and

excellence in administrative tasks in order to manage the facilities operations effectively.

Education

Anamarc College- El Paso, Texas Graduation Date: July 3, 2014

Nationally Certified Medical Assistant and Phlebotomy Technician

CPR Certification (exp. 08/2015) Familiar with Billing procedures

Proficient with Medical Terminology Familiar with ICD-9 and CPT Codes

Educated in Anatomy and Physiology Phone etiquette

Took and recorded vital signs Trained in patient documentation

Administered injections Knowledgeable in HIPAA and OSHA

policies and procedures

Performed Throat Culture

Fluent in English and Spanish

Performed EKG

Proficient with Microsoft Office: Word,

Performed venipuncture procedures

Excel, and PowerPoint

Scheduled appointments

Jefferson High School- El Paso, Texas High School Diploma

Medical Experience

Medical Assistant Externship 05/13/2014-06/12/2014

Jerry W. Miller, M.D., P.A., El Paso, TX

Took vitals, EKG, assessed patients Answered phones

Performed venipuncture procedures Prepared blood samples for pick-up

Learned electronic systems to access patient Stocked cabinets with medication

medical records samples

Learned filing system for patient charts Sanitized all triage and patient rooms for

next day use

Student Volunteer Medical Assistant

(Health Fairs) Children’s Health Fair, Texas Tech and Sparks Health Fair, El Paso, TX

Performed blood pressure Informed patients of results

Administered Glucose Testing Performed EKG’s

Educated patients

Experience

Customer Service Rep

ACS, A Xerox Company, El Paso, TX

Managed Pretax/COBRA/Commuter Assisted with claim reimbursement

accounts for participants submissions, card verification, setting up

direct deposit or their online accounts

Managed card usage

Submitted requests for further research

in regards to participants’ inquiry and

advised of time frames

Drive-Thru Teller

FirstLight Federal Credit Union

Efficiently utilized FSP system Took payments for car loans, pawnshop

loans, credit cards and overdrafts

Conducted deposits and withdraws for

our members Met all cross-sell goals and completed

all required monthly assignments.



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