Harold Duane Sheets

**** **** **** **** **** Westminster, MD 21158

Home: 425-***-**** : duane -acgde6@r.postjobfree.com

www.linkedin.com/in/duanesheets/

Summary

Dedicated Operations Manager and effective leader who excels at using proven methods and cutting -edge technology to

s uccessfully cut costs, streamline operations and increase productivity.

H ighlights

Proficient at Microsoft applications, Excel, Word, Project and Adobe Acrobat.

Excellent communication skills both oral and written.

Highly trained in security and auditing business

functions.

Facility Security Officer for c lassified accounts.

Relationship building

Teaching and coaching skills

Experience

Operations Manager

November 2007 to November 2013

Iron Mountain, Inc. - Burien, W A

Direct and coordinate detailed activities of department concerned with production, pricing, transportation and

c ustomer service. Exceeding company goals in productivity, service and quality, while maintaining high

employee morale.

Review financial statements, contribution, profit and loss statements, to measure productivity and goa l

achievement and to determine areas needing cost reduction. Improved contribution from 57% to 81.9%.

Manage staff, preparing work schedules and assigning specific duties.

Establish and implement departmental policies, goals, objectives and pro cedures, conferring with senior

leadership, organizational officials and staff members as necessary.

Determine staffing requirements, interview, hire and train new employees and oversee those personnel

processes.

Implemented and maintained the 5S program to achieve high efficiency and organization to exceed all

c ompany goals.

Project Manager

September 2001 to November 2007

Iron Mountain, Inc. - Renton, W A

Monitored and led the installation of company software across North America and South America.

Assisted in the reduction of 12 million annually in labor costs.

Utilized Microsoft Project to engage multiple job functionalities within the organization to one common goal.

Trained and instructed up to 100 employees during each software go live event.

Executed an average of 25 separate projects per year.

United States Marine Corps Reserves

Honorable Discharge

Accomplishments

Navy Achievement Medal earned in the Marine Corps during Desert Storm.

Numerous Employee of the month/quarter and Employee of the Year awards during my tenure at Iron

Mountain.

Over 100 eLearning courses while at Iron Mountain. Leadership, security, Microsoft applications, laws and

regulations and interviewing and hiring.

Coached boy’s recreation baseball, soccer and basketball for Renton Athletics.

Many volunteer hours at Northwest Harvest, Susan G Komen Cancer and school chaperon ing.

E ducation

Mathematics and Business

North Carroll High School - Hampstead, M D, United States

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