KATHLEEN TOCCI 978-***-****

*** ******** **** *********, ** 01462 acgdcu@r.postjobfree.com

Professional Profile

I have worked since 1986 in the Medical field

Typing skills Vaccination and phlebotomy skills

. Multilevel Phone System EKG able

Computer Knowledge Attention to detail

Obtain/Record data Work well independently and with

Telephone Communications large groups

Team Player

Order Entry (labs, tests, bloodwork,

ect.)

Interactive with patients

Ambulance services on patient

discharge

Professional Experience

Beltone New England, Chelmsford MA 01824

April 2012 to Present

PATIENT CARE COORDINATOR - Provide Administrative support to Hearing Care

Practitioner as required, in a fast paced hearing instrument practice.

Exercises a high level of independent judgments, work ethics, competency

and skill sets, in performing diversified

Administrative and secretarial tasks.

Responsibilities:

. Ensure quality customer service, oversees the daily operation of

services for

The practice and the execution of contracts, deposits and billing.

. Greet new and existing patients like they are family.

. Schedule patient's appointments either in person or over the phone.

. Handle a three line phone system.

. Call established patients for their yearly check up.

. Maintain patient's files abiding by HIPPA regulations.

. Respect patients by recognizing their rights; maintaining

confidentiality.

. Knowledgeable in verifying patient's insurance eligibility and

benefits through

All insurance carriers.

. Prepare and generate reports for the clinic and the home office.

. Must be knowledgeable in Word and Outlook.

. Ability to multi task

. To work in an environment that fosters teamwork.

. Detailed oriented, filing, strong communication skills and organized.

Heywood Hospital Gardner MA 01440

October,2008 to April 2012 (per diem as of 4/2012)

Unit Secretary/Medical Assistant Geriatric Psych. Unit

Responsibilities:

Prepare paperwork for admissions and discharges

Prepare charts with necessary papers and medical requisitions

Accurately document medications in the med chart as authorized by the

Medical Doctors and documents admission orders

Order entry of labs, tests, xrays, scans, bloodwork, diet information,

diagnosis for tests being ordered and consultations

Call MD to inform of consults

Prepare legal documents for MD (Voluntary-Involuntary status, Section 7

and 8)

Maintain and order supplies for the unit (copier, fax machines, toners,

paper, pens, etc.)

Forward documentation to billing department per MD

Open and forward incoming/outgoing mail to proper personnel

Use of multi phone line system

Computer/typing skills (Meditech) as well as familiar with EMR

Assist patients and their families for visits and provide patients with

their basic needs (making home phone calls, wanting blankets and things to

eat and drink.

Emerson Hospital, Concord MA 01742 Operating Room/Surgical Services

September, 2006 to March, 2008

Medical Assistant

Responsibilities:

Turnover of OR Rooms

Cleaning and retrieving equipment, instruments for Or doctors and nurses,

Pick cases for next day surgeries

Stock and fill OR rooms as necessary

Lift and positioning help with Surgical Techs and Surgeons

Insure that documentation is accurate, complete and timely

Conforms to established regulations/procedures

Performs all requirements of job competently

Brockton Hospital Brockton MA Emergency Room

1999 to June 2005

Medical Assistant/Unit Secretary

Responsibilities:

Telephone Communication (multiphone line) for MD, nurses and other medical

staff. Use of Meditech Computer

Order entry of labs, tests, xrays, scans, discharge orders, and other

orders per MD

Schedule and transfer patients to other health facilities via AMR

ambulance service and provide them with necessary patient information

Assist in the trauma rooms with all orders and calling of Codes

Make followup appointments

Use of the multiphone line system within and outside of hospital.

Record all necessary documentation in charts

Break apart charts upon discharge and send to medical records.

Obtain results from other departments to relay to MD

Operate medical equipment.

Abington Internal Medicine Group Abington MA

1994 to 1999

Medical Assistant/Secretary

Responsibilities:

Obtain and record patient data into computer (IBM-AS 400),

Schedule appointments, prepare and forward medical records

Process referrals, screen and process incoming mail

Operate office equipment (referral machine, BP monitors,

Blood Sugar equipment, Fax, Copier, etc.)

Telephone communication between other medical facilities,

Patients and other MD

Writing patient notes

Calling in prescriptions

Education

Massasoit Community College Canton MA

Certificate for Certified Medical Assistant

May, 1992 with Honors

Education:

Blue Hill Regional Vocations HS Canton MA

1980 Graduate

Major: Heath Services Program

Education:

Mount Wachusett Community College Leominster MA

2006-present

Major: Paralegal Certificate Program

Achievments:

Mount Wachusett - Graduate fall/winter 2009 Maintaining 3.82 Average

Massasoit Comm. College: 1991 Fall Semester - Deans List

Phi Beta Kappa Honor Society Eligibility

Graduated 1980 with Honors

References

References are available upon request.

Contact this candidate