Benjamin Dominguez-Benner acgdbu@r.postjobfree.com

*** *********** **** ***** ****, TX 78613 twitter: @bendb

Mobile: 512-***-**** www.linkedin.com/in/bendbenner

OBJECTIVE:

I am a Generalist, sometimes referred to as a “Jack of all trades”, to use the latest, I am a “Leader of Cross-

Functional Teams”. I want to help your company be recognized as innovative, creative and ultimately ensure that

we are the industry leader.

QUALIFICATIONS:

• Strong technical background with emphasis on telecom and web services.

• Solid background in pre/post sales support on both technical and business issues.

• Proven success for helping customers overcome issues and grow their businesses.

• Strong speaking and writing skills with a knack for creative problem solving.

EXPERIENCE:

Red F Tech Consulting [May 2011 - Present]

Preisdent/Owner acgdbu@r.postjobfree.com

Formalized my consulting work in May of 2011, taking on the duties of light accounting and general small

business duties in addition to my technology consulting and web development work.

Aggregato Global/Krush Communications (Tampa, FL) [May 2011 - Present]

Chief Technology Officer (Consultant Working remotely)

• Handles tactical execution of product road map.

• Web development (PHP, CSS, jQuery, HTML, Zend MVC) for Krush's customers and products.

• Creation of product documentation.

• Development of Voice IVR systems for various projects.

• Linux administration of servers at ServerBeach, Rackspace Cloud, Colo in NYC & AWS:EC2

Skills Used

Technical Writing, Web Design & Development, Telecom Knowledge, API Design, Business Knowledge,

SQL, Customer Service, Marketing Knowledge, Product Management, Linux Server Administration, IVR

Design

ingZ (Austin, TX) [Oct 2010 - Jan 2013]

Web Developer Consultant

• Web development (PHP, CSS, jQuery, HTML, Zend MVC) for various ingZ projects.

• Creation of project documentation.

• Setup work for Amazon EC2 servers, designed and tested several configurations.

Skills Used

Technical Writing, Web Design & Development, Telecom Knowledge, API Design, Business Knowledge,

SQL, Linux Server Administration

Unwired Nation (Austin, TX) [May 2010 - Jan 2013]

Product Manager / Web Developer

• Handles tactical execution of product road map.

• Web development (PHP, CSS, jQuery, HTML, Zend MVC) for Unwired's customers and products.

• Creation of product documentation.

Skills Used

Technical Writing, Web Design & Development, Telecom Knowledge, API Design, Business Knowledge,

SQL, Customer Service, Marketing Knowledge, Product Management

Jaduka (Austin, TX) [May 2006 – May 2010]

VP of Product Management and Development

• Designed and managed development of new product platform.

• Successfully executed a monthly software release cycle.

• Designed products accounting over 30% of Q1 and Q2 revenue.

• Architected new Web App, increasing parent company profit 40% per month.

• Hire, train and manage a total of four web app developers.

Skills Used

Technical Writing, Web Design (PHP, MySQL), Telecom Knowledge, API Design, Business Knowledge,

SQL, Customer Service, Marketing Knowledge, Product Management, Management

Chief Technology Officer

• Product managed all aspects of Jaduka's product line.

• Hired and trained a total of five software developers, web and telecom focused.

• Created product oriented technical and marketing collateral.

• Trained and managed a Sales Engineer.

Skills Used

Technical Writing, Web Design (PHP, MySQL), Telecom Knowledge, API Design, Business, SQL,

Customer Service, Server Admin, Product Management, Project Management

PrivateTel (Austin, TX) [Oct 2005 – May 2006]

Senior Product Manager

• Product managed all aspects of PrivateTel’s product line.

• Developed SDK (tech docs, sample code, etc) for newly release API.

• Created marketing messaging and collateral.

• Contributed heavily to architectural design and development of a new API.

Skills Used

Technical Writing, Product Management, Web Design, Telecom Knowledge, API Design, Business

Knowledge, SQL, Customer Service,Marketing Knowledge, Project Management

NetworkIP (Austin, TX) [Nov 2003 – Oct 2005]

Senior Product Manager

• Product managed all aspects of the VirtualFone product line.

• Created marketing messaging and collateral.

• Created pricing models and coached BizDev on sales approach.

• Developed prototypes for VirtualFone and VoIP products.

Skills Used

Technical Writing, Product Management, Product Design, Web Design, Telecom Knowledge, API Design,

Business Knowledge, SQL, Customer Service, Marketing Knowledge, Sales Process Knowledge, Project

Management

Simplified Development (Austin, TX) [Jan 1998 – Nov 2003]

Senior Solutions Advisor

• Turned several disgruntled customers into satisfied, reference-able clients

• Answered RFPs and created proposals detailing Simplif ied’s software offerings.

• Created technical and marketing collateral.

• Trained customers, on-site and remotely on the software platform.

• Assisted customers in the implementation of Cisco VoIP gateways/gatekeepers.

Skills Used

Technical Writing, Telecom Knowledge, Business Knowledge, SQL, Customer Service, Sales Process

Knowledge, Customer Service, Project Management

Senior Technical Sales Engineer

• Primary technical sales support for a sales team of 40.

• Answered RFPs and created proposals detailing Simplif ied’s software offerings.

• Trained customers, on-site and remotely on proprietary software platform.

• Trained a team of five sales engineers.

Skills Used

Technical Writing, Telecom Knowledge, Business Knowledge, SQL, Customer Service, Sales Process

Knowledge

Other Positions held at Simplified

Technical Services Manager

Primarily a liaison between the Engineering and Marketing departments. Also, performed product

demonstrations and assisted in the creation of proposals for Sales.

Chief Technical Writer

Created technical and user documentation about the software platform.

Technical Proficiencies

Microsoft Office // Linux Server Administration // PHP // MySQL // Windows // Macintosh Apache Administration //

Desktop Publishing // SQL // jQuery // Zend Framework (MVC)

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