LAUREN VIDEEN
**** *** *** * ***** Saint Paul Mn
55109
tel: 651-***-****
I would describe myself as a very ambitious and hardworking and I am enthusiastic about taking up new
challenges in life.
EXPERIENCE
*Us union tool*
January 2013 - present Repointer (South Saint Paul )
• Sharpen printed circuit board drills. Highly repetitive light machinist work. Working with microscope align drill
bits in a MDP-10 repoint machine. Visually inspect each drill ensuring it meets all quality/customer specifications.
My Job includes machine set up to customer specs, resharpening operation, inspection.
*NCO/APEX*
June 2012 - January 2013 Apple Customer Service (Mendota Heights, Mn )
• I worked as a call center agent. As the customer’s first point of contact, Advisors assess issues and troubleshoot.
Specifically, they provide support for iPhone, iPod, iPad, iMac, MacBook, MacBook Pro, Mac Pro, AirPort, and
Apple TV.
*A marketing source*
March 2009 - June 2012 Csr (South Saint Paul Mn )
• i worked as a telemarketer i sold newspapers all over the usa and sold cable,internet and phone services for the
company Seattle time Orlando sentinel Pioneer press Chicago tr
*Education*
Diploma
South Saint Paul High School September 1999 - June 2004
*References*
Justin karrels - NCO
Amy Anderson - Department of education
Jeff Johnson - T&T Galley 651-***-****