Herbert Castro

**** *. ************ *** ******** City, OK 73119 405-***-****

acgd73@r.postjobfree.com

Education

BS Hotel and Restaurant Management 1987 NY Institute of Technology

Skills & Abilities

Quality Assurance-Continuous Improvement-Process Improvement-Team Building-Operations Management-Employee Training-Food Safety-Auditing-Logistics-Process Scheduler-Time Management-Forecasting-HACCP-Lean Manufacturing-Budgets-OSHA-Customer Service-Inventory Management-Six Sigma-Transportation-Training-GMP-SOP-Compliance-Supply Chain- Team Management-Change Management-Food Industry-Training & Development-Excel-PowerPoint-Word-Employee Relations-Budgeting-Coaching-Microsoft Office-Access

Experience

Food Safety Consultant Oklahoma Market

Zep Inc.

January 2014 – Present

Provide specific/specialized expertise.

Bring high degree of industry experience advising and educating clients on wide range of topics.

Specializing in sanitation solutions.

Restaurant Health Compliance Consultant

Superior Consulting

March 2011 – January 2014

Inspection of restaurants to ensure adherence to health codes, in preparation for Health Inspections.

Train employees on proper health codes; set up schedules like cleaning, and other pertinent functions of their jobs, ensuring that they are inspection ready at all times so that inspections are passed 100%.

Manager, Quality Assurance and Compliance

Continental Airlines

November 2005 – March 2011

Implemented and maintained company food safety and quality assurance programs to ensure the safety and quality of 35 Million meals annually.

Manage department staff, including hiring, scheduling, training, evaluating performance competencies and conducting disciplinary/counseling sessions as needed.

Led and participated in all regulatory customer and multi-unit audits establishing constructive working relationships with inspectors and auditors.

Monitor plant sanitation and good manufacturing practices daily so that high standards of sanitation were maintained.

Trained and supervised all departments with regards to all Quality Assurance and Safety initiatives to ensure quality standards were maintained.

Sr. Operations Manager

Jon Lin Foods

March 2002 – August 2005

Accountable for the day-to-day operations which included production, maintenance, warehousing, sales and operations planning while implementing and maintaining the improvement throughout the facility.

Supported the Human Resource, Continuous Improvement and Quality department while ensuring plant operations, financial allocations, and obligations were set, administered and met.

Manage department staff, including hiring, scheduling, training, evaluating performance competencies and conducting disciplinary/counseling sessions as needed.

Production Manager

Lopez Foods, Inc

May 2000 – January 2002

Managed daily production of further processing of an average of 500,000 pounds of pork and beef from the receiving of raw materials to the finish and packaging.

Implement product and process changes ensuring compliance to product weights, temperatures, size, code dates, and other related areas.

Ensured compliance to quality and sanitary objectives to enhance operating efficiencies.

Implemented safety and hygiene precautions for USDA, FDA, OSHA and local Regulatory Agencies.

Manage department staff, including hiring, scheduling, training, evaluating performance, competencies and conducting disciplinary/counseling sessions as needed.

Transportation Manager

Metro Transit

May 1999 – May 2000

Directed activities related to dispatching, routing, and tracking of transportation vehicles, such as buses and company issued employee vehicles.

Implemented schedule and policy changes.

Collaborated with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.

Monitored operations to ensure that staff members complied with administrative policies and procedures, safety rules, union contracts, and government regulations

Promoted safe work activities by conducting safety audits, attended company safety meetings, and meetings with individual staff members; developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.

Conducted investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures.

Facilitated employee training sessions on subjects such as managing school children, employee orientation, quality improvement and computer use.

Freezer Supervisor

Tyson Foods

May 1996 – May 1999

Directed, coordinated and planed the warehouse storage and distribution of the products and materials within a 175,000 square foot above ground freezer.

Supervised activities of employees engaged in shipping, receiving, and storing, responsible for safety development, along with implementing security and safety programs.

Performed interviews for warehouse and supervisory positions, ensuring they met the service expectations, and then selected, hired and trained them.

Disciplined including termination of employees that did not meet the necessary performance standards.

On Premise Sales Representative

MillerCoors

May 1990 – May 1996

Established and maintained high volume accounts with demonstrated commitment to quality control.

Successfully rolled out Miller Brands including Miller genuine Draft consecutively for 6 years in different markets while increasing brand awareness with the different brewery brands.

Installed and conducted all troubleshooting for the draft beer systems.

Coordinated and represented company at charity events and promotions.

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