Ebony White
acgd2z@r.postjobfree.com
Spring, TX
CAREER SUMMARY
Energetic, dedicated individual with well-developed communication skills. Strong
background in sales, customer service, and the food/beverage/hospitality industry.
Proven ability to work effectively with people of various ages, cultural
backgrounds, and socio-economic statuses. Self-starter; works best in team setting,
while equipped with the proper problem solving skills to control turbulent
situations. Aspiration to be part of an equal opportunity employer, being
responsible for continuously helping to improve its business by performing to and
above standard. World-class service provider. Fluent in the Spanish language.
EXPERIENCE
Event Ambassador
Top Golf 03/14-present
Duties:
- Personal host to pre-booked professional gatherings, business meetings, birthday
celebrations, kids parties, etc.
- Set-up of various buffets and furniture setting
- Decoration according to event theme
- Certified trainer
Server
Longhorn Steakhouse 10/13-12/13
Katy, TX
Duties:
- Responsible for correct delivery sequence of all food and beverage to the guest
during their visit to the steakhouse
- Provide professional customer service in a friendly, courteous manner
- Maintain the integrity of the company by following all standards regarding
alcohol safety
- Check identification of guests to ensure they meet the minimum drinking age
requirements of 21
- Extensive knowledge and presentation of fine wines/spirits
- Continuous pre-bussing during the dining experience
- Responsible for transaction of payment for the goods and services delivered
- Uphold sanitary standards for station and shared areas of responsibility
- Maintain close working relationship with employees and management
Server
Denny's Restaurant 11/12-10/13
Spring, TX/Katy, TX
Duties:
- Shift opening food preparation
- Non-alcoholic mixed/blended drinks preparation
- Hosting, greeting, and seating customers during high volume early morning
breakfast rush
- Working with a team to provide the utmost hospitality
- Creating friendly relationships with frequenters, promoting return visits
- Up-sale of premium items
- Corporate department contacted by customer for exceptional service
Photographer/Sales
Sear's Portrait Studio (seasonal) 10/11-12/11
Duties:
-Worked patiently with kids during the busy holiday season including special
needs children
- Posed and took photos of families, newborn babies, professionals and animals
- Contributed to the high up-sale of picture packages and frames
- Created priceless memories
Retail/Customer Service
Filene’s Basement 06/10-10/10
Duties:
- Handled merchandise holds and returns
- Completed purchases as head cashier
- Kindly dealt with customer complaints