Cherish Persaud
Phone: 973-***-****
Email: acgd24@r.postjobfree.com
Location: Hawthorne, New Jersey
Current Salary: $55,000
Objective: To obtain a challenging position in a growth-oriented
organization that welcomes my leadership background and fosters growth,
creativity, flexibility and offers diverse job responsibilities.
Qualifications:
. Promoted from assistant to biller within 1 year.
. Promoted from Biller to Billing Manager within 1 year.
. Promoted to Contracting Manager within 6 months.
. High-level knowledge of medical billing and collections.
. Adaptive to management styles and business models.
. Energetic self-starter, quick learner, detail orientated, and a team
player.
. Extensive knowledge of EMR/EHR systems like CPR Plus.
. Proficient in all Microsoft Office products such as Word and Excel.
Basic Home Infusion 06/2010- Current
Billing & Contracting Manager
. I currently oversee the billing and contracting departments in
a specialized infusion therapy company.
. I obtain contracts for speciality services, which are not
covered under general benefit plans and require fee negotiations and legal
review.
. As manager, I am accountable for 7 individuals and their
insurance accounts, averaging 200 each.
. I conduct regular staff meetings, while eliciting open
communication and participation from employees.
. I distribute the work load and coverage for the department,
reviewing on a proper interval, to ensure all goals and expectations are
met.
. I perform the training and evaluation of staff; reviewing
employee behavior and work performances.
. I assist employees with accounts that requires escalation and
dedication of time and clinical knowledge for resolution.
. I maintain a designated set of 200 accounts.
. I communicate with the patients and insurance companies to
ensure the most accurate information is used when billing accounts.
. I maintain compliance with changes and updates to medical
billing processes across all insurance companies.
. I eliminate high balance cases and reduce the A/R.
. I complete monthly tax reports regarding compensation for
medications dispensed per state.
. I perform "verification of benefits" on all insurance types.
. I obtain pre-certifications, pre-determinations, and prior
authorizations for services of all types.
. I complete the electronic billing process on a daily basis.
. I evaluate and resolve billing issues with patients and
insurance companies.
. I perform daily EFT accounting for the department.
. I have transitioned the company to paperless billing,
electronic payment postings, and data storage.
. I submit successful appeals, when necessary, ensuring all
supporting documentation for charges are attached.
. I utilize various sources for claims reporting like Navinet and
Emdeon.
. I monitor the transmission of claims for the department,
reviewing charges that are being rejected by the clearinghouse and resolve
those issues.
. I review all audit requests and oversee all audits performed by
our contracted insurance companies.
Sony Electronics 2006-2007
Receptionist (former corporate office)
. I communicated with all employees, from the facility manager to
the executes to maintain productions and resolve employee issues.
. I completed billing and finance reports, relayed work orders,
booked conference rooms and assisted with organizing meetings as needed.
. I answered customer and employee calls and relayed messages.
Big Messages 2005-2006
Receptionist
. I communicated with doctors, hospitals, nursing homes,
patients, lawyers, and other individuals in the medical and legal
field.
. I handled emergency phone calls, regular patient/customer
calls, employee calls and relayed messages.
ACADEMIC QUALIFICATIONS
Degree/Major Graduation Year College/School
B.A. 2011 Ramapo College of New
Political Science Jersey
Paralegal Certificate 2013 Ramapo College of New
Jersey
SKILL SET
Languages English
Databases CPR+, Navinet, Emdeon, Availity
REFERENCES: Given upon request