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Sales Customer Service

Location:
Pekin, IL
Posted:
October 15, 2014

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Resume:

Chris Brickner

Pekin, IL ***** 309-***-**** acgd1h@r.postjobfree.com

Linkedin.com/in/ChrisBrickner

Network Administrator

Enterprise Security Director of Sales National Sales Manager

Recent college graduate with stellar experience in technical sales and

support. Patient, diplomatic and customer-focused; strong communicator and

good listener, able to work with clients of all levels and translate highly

technical information into easy-to-understand language. Strong affinity for

technology. Committed to continuing education with certifications pending.

Persistent and loyal. Areas of Expertise include:

Network Security Relationship Management Network Configuration

Virus Protection Firewalls Business Reports

Technical Support Webinars Sales and Marketing

Data Backups Disaster Recovery Data Migration

Tablets / Mobile Phones Online Training

"Chris did an exemplary job in his position as Regional Sales Manager. He

broke a company record for the most Video on Demand sales in one year." -

Patrick Meier, Director of Sales and Marketing at Maximus Multimedia

International."

PROFESSIONAL EXPERIENCE

NTS Services Corp - Pekin, IL Nov 2010 - Present

NTS Services Corp is a provider of private label tax preparation and E-

filing solutions used by enrolled agents and tax professionals.

Account Executive / Technical Support

Call on professional tax preparers to market and sell tax preparation and e-

filing software for about 8 months out of the year. Serve as help desk

support and Tier 2 Technician during the busy tax season to solve user

issues.

. Established standards to expedite the sales process which also

improved customer service and delivery

. Maintained excellent client relationships and drove new sales revenue

. Planned and executed creative marketing business strategies; generated

reports

. Delivered profitability and cost savings by executing strategic vision

SVI SYSTEMS/MAXIMUS MULTIMEDIA INTERNATIONAL, LLC - Peoria, IL Aug

2005 - Feb 2009

MMI is a leading provider of hospitality information and entertainment-on-

demand systems, Wireless, and Wi-Fi technology providing Smart Wireless LAN

systems to the mid-market hospitality industry (Hampton Inn, Holiday Inn

Express, Comfort Inn)

Regional Sales Manager / Sales and Client Management

. Managed and created contract proposals; outlined and quoted process

and fees for products and services

. Set a new sales record totaling $3,000,000 in product and services

sold

. Achieved 6-8 sales per month averaging $30-$60K in revenue

. Assisted in direct mail campaigns and participated at trade shows as

an attendee and vendor

GOLF GREEN LAWN CARE - Pekin, IL Jan 2001 - Feb 2005

Residential Sales Executive / Licensed Applicator

Provided lawn care estimates and proposals to prospective clients,

negotiated rates, and signed new service agreements

. Brought in $30,000 in sales revenue, averaging 40% of new sales and

services at $2,500 - $3,000 per sale

COMPUTER SKILLS

Microsoft Office: MS Word . Excel . PowerPoint . Outlook . Access . MS

Project . Salesforce.com

Apple iOS . Android . Linux . Windows XP, Vista, 7, 8, and 8.1 . Microsoft

Server 2008 & 2012 . Private Label Tax Software

EDUCATION

UNIVERSITY OF PHOENIX: Bachelor of Computer Science (BCS) . 2014



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