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Customer Service Administrative Assistant

Location:
Belleville, NJ
Salary:
35000
Posted:
October 15, 2014

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Resume:

Mark D. Gibson

*** ***** ******** ******, ***. **4

East Orange, NJ 07018

201-***-****

acgd00@r.postjobfree.com

QUALIFICATONS

Flexibility to deal with fast-paced environment with constantly changing

priorities, detail oriented, excellent telephone skills, strong

organizational skills and handle multiple tasks. I am able to work

independently, proactively and cooperatively with various levels of people.

PROFESSIONAL SOFTWARE

Microsoft XP Word, Excel, PowerPoint, Publisher, Outlook, HCS, Calc Tools,

Doc Direct, CICS, PeopleSoft 7.5, Lotus Notes, Photoshop, Illustrator

Flash, Dreamweaver, In Design, Digital Photography, Print Master Gold and

Internet

PROFESSIONAL EXPERIENCE

MARK GIBSON DESIGNS, East Orange, NJ

1999-Present

Graphic Artist/Creator

. Business Cards, Fliers, Posters, Event Tickets, Brand Identification,

Invitations, Letter Heads, etc.

CG TRAVEL SERVICES, Linden, NJ

1999-Present

Freelance Graphic Artist/Administrative Assistant

Personally selected by owner to create visual identity and advertisements

. Create advertisements, presentations, contract forms, pamphlets,

brochures, banners, signs, etc.

. Make reservations for air, bus, train and car rentals

. Compose and typing letters to be sent to travel companies

. Produce spreadsheets for individual group vacations, financial

accounts and customer tracking

. Customer service-giving and receiving client information by written

correspondence and telephone

. Assist company owner in meetings and seminars

. Tools used: Microsoft XP, Photoshop, Illustrator, Print Master Gold,

Digital Photography and Internet

JFK MEDICAL CENTER, Edison, NJ

2011-2014

Patient Account Clerk

. Applied cash receipts to patient account/data base in a timely fashion

to ensure an accurate accounts receivable and general ledger

. Prepared daily bank deposits and/or RDC (Remote deposit capture)

. Processed of all unidentified cash in accordance with established

procedures

. Prepared refund requests neatly and with proper documentation attached

. Coordinated any additional and/or unexpected bank transactions with

transportation

. Responsible for safeguarding all monies received

. Verified accuracy of deposit

. Researched cash receipts that were received with

missing/unidentifiable information.

. Reconciled PMRG to daily batch

. Entered general ledgers in to HCS

. Processed patients credit card payments

. Entered condominium payments on Excel spreadsheet and forwarded

results to appropriate departments

. Kept records of all deposits sent to financial institutes

PRIME TIME PERSONNEL, Parsippany, NJ

2005-2008

CommonHealth Office Support

. Advertisement search in major medical publications to determine if

ads has run in publications properly

. Updated Position reports on spreadsheet onto share drive

. Developed spreadsheets to make research of advertisement in

publications less complicated

. Distribution of publications to staff member of the media department

. Arranged and maintained publications in library

. Worked closely with team members by aiding in preparing for client

presentations and processed mailings

Mark Gibson

Pg. 2

PRIME TIME PERSONNEL Cont'd.

Celgene Corporation Purchasing Clerk

. Purchased items for company employees through office systems and/or

live wire

. Tracked and requested credit for returned items through live wire

. Saved logs of new vendors, discrepancies and credit reports on

Microsoft Excel spreadsheets

ROBERT HALF INTERNATIONAL COMPANY, Parsippany, NJ

2005-2008

The Chubb Institute Enrollment Processor

. Student Enrollments, academic records, admissions, research and

reports, document processing and verification and other duties as

needed

IPSO Office Support

. Updated and/or edited PowerPoint presentations for promotion and

client update

EDUCATION

UPSALA COLLEGE, East Orange, NJ THE CHUBB INSTITUTE, Parsippany, NJ

116 Credits earned, Major: Sociology

Earned diploma for Graphic Design/Animation

Achievements - Mr. Upsala Award



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