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Service Sales

Location:
Houston, TX
Posted:
October 13, 2014

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Resume:

Ruby A. Villegas

**** *** ****** ** *******, Texas 770**-***-*** 3399 acgcz1@r.postjobfree.com

EDUCATION

University of Houston Houston, Tx Aug 2013 – Present

Bachelor of Science, Major: Petroleum Engineering – Minor: Finance

University of Houston Houston, Tx Jan 2010 – May 2012

GPA: 2.869

Bachelor of Arts; Major: English Literature – Minor: Education

Alvin Community College Alvin, Tx Aug 2006 – Dec 2009

GPA: 3.162

Associate’s Degree; Major: General Studies

EXPERIENCE

AAA 24/7 Locksmith, Houston, Tx Jan 2014 – Aug 2014

Service Dispatcher

• Answered incoming calls of needed service and dispatch jobs

• Set up/interviewed new employee candidates

• Trained new hires (high turnover rate so trained 6 new employees so far)

Apollo Office Systems, Alvin, Tx June 2010 – Aug 2012

Controller/Bookkeeper/Service Dispatcher May 2013 –

Sept 2013

• Answered incoming calls of needed service/sales

• Delegated and dispatched service calls daily to six service techs

• Entered vendor invoices against issued POs in Quickbooks to balance books

• Created and updated New Hire files and New Vendor files

• Processed weekly and bi weekly payroll for all employees

• Invoiced customers for billing

• Made courtesy collection calls

• Processed customer payments in person and over the phone

• Processed daily Balance Report with customer checks/petty cash to be sent to bank

• Provide service/sales/contract quotes to regular and new customers in timely manner

• Created and implemented inventory system to keep track of warehouse parts/consumables

• Priced out and ordered necessary supplies/parts

• Audited necessary customer and vendor files

Ruby A. Villegas

6464 San Felipe St Houston, Texas 770**-***-*** 3399 acgcz1@r.postjobfree.com

Oversaw daily operations of office staff and trained as needed

SKILLS

Computer

Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.) and accounting software

Quickbooks

Language

• Fluent in Spanish (Written, Oral, Conversational)



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