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Sales Customer Service

Location:
Orlando, FL
Posted:
October 13, 2014

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Resume:

JEFFREY PAUL CAVETT

PERMANENT ADDRESS CONTACT INFORMATION

**** ****** **** **. acgcvl@r.postjobfree.com

Cocoa, FL 32926 321-***-****

OBJECTIVE

Seeking a position with a leading selling and marketing organization that will allow me to utilize my strong sales and problem solving

skills

WORK EXPERIENCE

OLDCASTLE BUILDING ENVELOPE

Miami, FL Customer Service Manager/Sales Manager January

2013 – August 2014

• Part of a successful management team, turning a 2011 $2.2 MM loss into a $50,000

profit in one year

• Developed and managed 12 direct reports, working with and training them to become

more efficient employees directly reflecting to Oldcastle BuildingEnvelope’s turnaround strategy

• Directly responsible for hiring and termination decisions/payroll

• Addressed current customer needs while working with the sales team to bring in more than

$500,000 of new business

• Controlled and Managed production including lead times, footprints and capacities

CHAMPION SOLUTIONS GROUP

Boca Raton, FL

Business Development Executive/Success Manager May 2011 –

October 2012

• Developed and Maintained relationships with 30 new clients

• Awarded for setting the highest amount of appointments with prospects within the

inside sales division

• Successfully sold Champion’s first Online Service Backup Deal within Champion’s

newest division, Mastermind

• Responsible for making Champion Solutions Group Microsoft’s Cloud Partner of the

year for the East Region by selling several thousand Microsoft Office 365 Licenses

• Developed into a hybrid inside/outside role by addressing and assessing customer needs,

while helping them reduce cost, mitigate risk, and increase productivity

• Helped Champion’s On-Line Services business unit reach president’s club for the first

time in its history (31 years).

PPG INDUSTRIES, INC

Columbus, OH

Sales Service Representative May

2009-May 2011

• Serviced over 400 customers by solving customer concerns and technical issues

• Maintained over a 60% profit contribution by value selling and price quoting with various

bid processes with commercial and multi-family clients

• Grew sales territory by 28% in first year

• Completed second year over sales plan (1 of 3 reps in OH to accomplish this)

• Finished in the top 10 of general manager's contest in August of 2010 for sales growth

(out of 505 reps across country)

• Recognized for being sales professional of the week by regional manager four times since

October 1st, 2010

• Opened up 30 new accounts in 2010

PPG INDUSTRIES, INC Pittsburgh, PA

Business Development Representative May

2008-May 2009

• Analyzed demand, sales, margins and profit contributions of PPG glass products, and assisted

In adjusting prices based on market conditions

• Responsible for business development opportunities within performance glazings, including

Photovoltaics, green manufacturing and retrofitting

• Supported residential and commercial glass segments along with MARCOM by organizing and

coordinating trade shows with a $50MM budget

• Successfully created and developed Performance Glazings' SharePoint site for the solar

initiative. Includes over 450 customer profiles which are updated by North American and

International sales force

• Created a comprehensive database for PPG’s Certified Fabricator Program that helped customers bid

Requests for Pricing in an easier manner against competition

WESCO DISTRIBUTION Pittsburgh, PA

Marketing Assistant May

2007-May 2008

• Worked on a number of unstructured marketing assessment projects for executives at the Fortune

500 listed electrical distributor

• Maintenance of sales training tools Database Creation & Customer tracking

• Assisted in the construction of several major healthcare initiatives including sales training

playbooks

STAPLES OFFICE PRODUCTS Pottstown, PA

Office Equipment Specialist

Summer 2004-2006

• Responsible for the sales of computer and electronic office equipment, including accessories,

peripherals and warranty service plans

• Successfully sold extended warranty service plans at a 90% profit contribution, which resulted

in top salesman for the summer quarter for three consecutive years

• Attained a consistent ranking in the top five of all associates (up to forty-nine employees) for the entire

fiscal years from 2004-2006

EDUCATION

THE UNIVERSITY OF PITTSBURGH Pittsburgh, PA

College of Business Administration Major: Marketing & Sales April 2008

Overall GPA: 3.42/4.0

AWARDS/SUCCESSES/ACTIVITIES

• Turnaround of a single branch at a cross-continental glass and glazing manufacturing location

• Sales representative of the year – PPG Industries

• Seven time Half and Full Marathon Finisher

• University of Pittsburgh’s Heinz Chapel Choir Member

• 22 hours towards Private Pilot License

Jeffrey P. Cavett

5085 Timber Lane Dr.

Cocoa, FL 32926

acgcvl@r.postjobfree.com

321-***-****

October 10th, 2014

Dear Ms. Cindy Hill -

I have spent the first several years of my career in the commercial construction industry,

managing sales personnel and customer service individuals to help meet our customer’s

deadlines and demands. It was a rewarding and innovative industry in which to work,

and am looking to continue my career to this passion. As an opportunist, I believe this is

the ideal time to continue to connect with the industry in the Marketing Coordinator role.

In addition to my academic and professional sales backgrounds, I am confident my strong

communication skills, both written and oral, will prove to be an effective talent in my

repertoire of skills. I possess a distinct ability to cultivate client interest through a

welcoming disposition, while simultaneously remaining concise and on-point. Using this

approach, I have been able to build a strong, sizeable clientele base throughout my career

in sales and marketing to steadily increase sales quotes for me and meet management

quotas set for me.

My sales background with a Fortune 200 manufacturer in PPG Industries, which works

very closely with the construction industry with glass, glazing, architectural coatings

(both commercial and residential), in addition to my bachelor’s degree in Business

Management and Marketing equally prepare me for success at a new challenge.

Similarly, I excel in team-centered environments through my ability to multi-task,

problem solve with critical thinking, and encourage synergy of individual strengths. I am

a fast-paced learner, and am motivated by goal-oriented challenges; this mindset has been

useful in my positions as sales person and sales manager, hitting quotas set for me each

year up to a $15MM dollar territory.

For your additional consideration, I have included a resume’ of my previously held

positions that have prepared me for a new and challenging field. I have strong references

upon request. Should you have anything further questions, please feel free to contact me

at your convenience. Thank you, and I look forward to speaking with you again very

soon!

Sincerely,

Jeffrey P. Cavett



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