DAN ALOYS OMINDE

**** ******* *** *. ***********, MN 55420 Cell: 612-***-****

QUALIFICATIONS

Communication/People Skills: At ease, and pleasant in any communication environment, ad-

vanced phone skills include resolving data conflicts, and providing details on products & services.

Great customer service background and experience researching errors & problems in order to

make proper adjustments

Computer Skills: (Software’s); Microsoft Word, Excel, PowerPoint, Access, Outlook/Outlook

Express. Adobe Photoshop, Dreamweaver, Sony Vegas, Adobe Premiere, Final Cut Pro

Computer Platforms: Both PC & Macintosh

EXPERIENCE

Jan 2013- Jan 2014 Greeman Toomey Law-Firm Minneapolis, MN

Client Intake Specialist –Law-Firm

• Perform conflict database searches for all parties related to new business intake .

• Review and discuss search results with attorneys and Employee Relations Department

• Review and maintain accuracy and integrity of related parties database

• Work with the IT Department to update the conflict database synonym list

• Review and determine ownership of unidentified mail

• Coordinate search results report template modifications with support

• Assign and create new client and matter numbers in the time and billing system

• Assign and create matter numbers for Administrative Workspace Requests

• Follow up with attorneys and their assistants to obtain engagement letters when required

• Prepare matter listing and obtains handling instructions from departing billing timekeepers

• Ability to effectively interact and communicate with attorneys, secretaries and cl ients

• Maintain current procedure documentation for all assigned responsibilities.

• Assist with special projects as needed.

April, 2011- June 2012 Affordable & Professional Minneapolis, MN

Technical Assistant –Internship-

Check on leads, and sources of documentation included in articles written by lead writer and editor

Perform initial research and interview(s) of sources, bringing any discrepancies to writer’s attention

Office support including; accounts receivable, data entry, sending, and logging of faxes, filing, and

phones

Shipping and receiving, running errands, making copies, and all other general office duties

Speaking confidently to customers and making sure to use soft technical language so they understand

Feb, 2010- April, 2011 Smart Move Entertainment Bloomington, MN

Deficiency Specialist- Communications

Receiving inbound calls from customers, and differen t business in the metro area.

Common sense problem solving without guidance or supervision

Working a sit down job, working on the computer the whole time using Microsoft Outlook, Microsoft

Word, Microsoft Excel, ICS, Arrow, File -net, and PTS

Searching paper files for important document inside of the settlement package in order to separate the

settlement from the operations

Civic Involvement: Kennedy Traveling Basketball Association

Ignite Mentor Program - Counseling Freshmen

EDUCATION

Anoka Ramsey Community College

(Anoka, MN) Graduate: June 2014

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