Education

Detroit Business Institute Registered Medical Assistant Program

July 2012

GPA 3.9

*** ***** ****** ********

Oscar A. Carlson High School High School Diploma

June 2003

Major: General Study

Experience

Medical Assistant/Receptionist Gandhi and Kadour-Wyandotte, MI

October 2012-Present

. Responsible for scheduling patient appointments

. Managing patient check in and check out

. Assist with insurance verification

. Responsible for collection of payment and balancing payment intake

. Responsible for patient care such as checking vital signs, PFT's, X-

rays, and administering injections

. Coordinate with the physicians to schedule hospital procedures

. Assist with the administration of authorized prescriptions

. Investigate patient complaints, and actively suggest possible

solutions to management

Loan Assistant Crescent Bank and Trust-Dearborn, MI

October 2008-September 2010

. Performed employment, insurance, and reference verifications for loan

applicants

. Responsible for reviewing loan applications

. Intermediate knowledge using DayBreak and CMIS software to process

applicant contracts

. Supported automobile dealerships in all aspects of the auto finance

process

. Ensured the Loan Production Office was organized and professionally

maintained

Recruiter/Office Manager Nationwide Services Inc.-

Southfield, MI October 2003-October 2008

. Responsible for recruiting and onboarding of new security personnel

. Conducted background investigations on potential new hires

. Responsible for processing and maintaining all personnel files and

paperwork

. Purchased and issued uniforms to current employees

. Performed exit interviews

. Responsible for ordering of office supplies, and keeping office

organized and maintained

Qualifications

. Intermediate knowledgeable in use of Microsoft applications: Word,

Excel, Access and PowerPoint

. Several years professional customer service and sales experience

. Organized and able to multitask on several projects simultaneously

. Knowledgeable in conflict resolution and problem solving

. Experienced in team building, performance improvement, employee

training, and recruiting

Contact this candidate