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Senior Director Software Development

Location:
Coppell, TX
Posted:
October 13, 2014

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Resume:

MICHAEL ELLIOTT

acgcu8@r.postjobfree.com

214-***-****

Certified Scrum Master

I N F O R M AT I O N T E C H N O L O GY E X E C U T I V E

Expertise: Sr. Leadership … IT Development & Service Delivery … Cross Division Consensus Building

Dynamic hands on Executive, Senior Leader with an extensive background in building and leading diverse teams in end to end

enterprise software solutions & products. Very hands on in technology and talented in managing diverse project portfolios while

maintaining focus on strategic objectives. Superb managing both internal & external client relationships. Champion of cooperative and

aligned relationships across diverse business units, and a strong ability to quickly identify and mitigate risks while driving toward

strategic goals and identifying and streamlining process bottle necks through Agile techniques.

Role Title Company Years Length Tenure

Chief Technology Officer CTO Fuzzy Lizard Solutions 2012 Present 2 Years 2 Years

Sr. Manager of IT Software Lockheed Martin 2011 2012 1 Year 1 Year

Vice President IT / CTO 5 Years

Concero Partners 2004 2011 7 Years

Director Project Management 2 Year

Sr. Vice President of Development & IT 2 Years

BillMatrix 1999 2004 5 Years

Program Manager – System Services &

3 Years

Processor Management

1. Over 19 years practical experience with Full SDLC in Enterprise environment

2. Over 14 years Executive, Senior, Development & Project Management

3. Mentoring and Thought Leadership

4. Corporate Shared Service Development ownership and management

5. SaaS for large scale, mission critical solutions in both the public and private sectors

6. Quality Assurance oversight & monitoring

7. PCI & PII compliance, real time, High Availability, high volume transaction processing systems

8. Enterprise Architecture & Design and maintains hands on Sr. Software Dev knowledge

9. All areas of staffing, mentoring, retention, discipline, reviews, work improvement plans, etc.

10. DOD applications for U.S and foreign militaries with multi year, $100’s MM budgeted projects

11. Certified Scrum Master: Project Management with agile & traditional methodologies

1 P a g e – M i c h a e l E l l i o t t

12. Loyalty & Reward program experience

13. Risk Management, Time management, QA (quality assurance), SLA (service level agreement) monitoring, process

implementation, vendor management, Business Continuity Planning & Maintenance, RFP & RFI participation

14. PMO (project management office) member

I have personally developed and implemented at least the following Plans & Processes

Coding Standards IT Job Descriptions

Code Review Process Performance Reviews

Source Control Process Career Development & Pathing

Version Control Process Issue / Bug Tracking

Change Control Approval Process Risk & Mitigation Processes

Source Documentation Policies 24/7/365 NOC (network operation center) escalation policies and plans

Test Plans & Policies Business Continuity Planning

UAT Processes & Policies Project Status Reports

Groups / Teams I have Been Responsible For Leading

Software Development Project Management

System Architecture Source Control

Quality Assurance Version Control Process

UAT (User Acceptance Testing) Release Management

Database Development Business Analysis

Production Database Management NOC (24/7/365 network operations center)

Customer Relationship Managers

PROFESSIONAL EXPERIENCE

FUZZY LIZARD SOLUTIONS

August 2012 – Present Chief Technology Office (multiple clients / multiple projects)

Tigereye Consulting – Sub contracting (Corp. to Corp. direct):

May 2014 – Present: Sr. Software Development, Software Architecture & Design, Database architecture, design and

development, Server Security and configuration, Scrum Master, Development Lead, QA:

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Created an ASP.NET MVC application using C#, Entity Framework, Code First, SQL Server, T SQL, Telerik, Subversion, CSS3,

HTML5, Responsive Design, JQuery, JavaScript, AJAX, Bootstrap, SSO integration & 2 phase OAuth support.

Designed, Developed a Web application to integrate with Box.com for document sharing, versioning, and role based security, etc.

for a leading text book sales organization. The application had to support over 1000 users each with a mixture of security roles

and abilities. The application had to support “Responsive Design” and display and work on iPhone, Android and Win Phones.

The application would also be used in a “disconnected” manner, so I had to create a local version that would synchronize the

database and files locally to the user’s laptop for use.

For the “online” version, I integrated with the ADFS for Single Sign On via SAML2, but the stand alone or “disconnected”

version had to support OAuth using local role based security.

For synchronization, I had to create 2 multi threaded C# Windows Services that would handle file and database synchronization

from the server down to the local version and push certain changes from the local version back to the server once connectivity

was detected.

CRAFTLOGIC SOFTWARE – Sub contracting (Corp. to Corp. direct):

Client 2: 2013 – May 2014: Software Architecture & Design, Scrum Master & Agile Coach, Process Evaluation & Improvement,

Defined Coding & Deployment Standards, Defined Source Control Policies, Defined Change Control policies & Processes.

Environment was Java, Linux, MySQL, Hadoop, PHP, Windows Sever, Java Messaging System (JMS), JUnit, etc.

I was responsible for evaluating and improving all processes in the company involving every area of the full SDLC. I

implemented and trained the organization on Scrum and Agile methodologies (Product Ownership, Scrum Master, Product,

Release and Sprint Backlogs, Capacity Planning, Retrospectives, etc.

Client 1: 2012 – 2013: Technical Team Lead, Sr. C# Software Developer: C#, .NET Frameworks 4 and 4.5, ASP.NET MVC, C#

Windows Services, multi threading, SQL Server, Team Foundation Server

Team Lead for a large client implementation where I manage teams in California and Texas. This particular client was a

start up a building a real time, high availability PCI certified credit card transaction processing system.

Worked with the VP of IT Infrastructure to design and facilitate the system being built 100% in the cloud with AWS

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(Amazon Web Service) cloud architecture. Using C#, I wrote, tested and deployed many core utilities to be used across the

enterprise to leverage code reuse and reduce maintenance. Using C#, I wrote tested and deployed a multi threaded

transaction processing gateway that communicated directly with Global Payment Processors.

LOCKHEED MARTIN (A Fortune 50 Company)

July 2011 – August 2012 Sr. Manager IT Software (Report directly to the CIO of LM MFC)

Lockheed Martin (NYSE: LMT) is an American global aerospace, defense, security, and advanced technology company headquartered

in Bethesda, Maryland. Lockheed Martin employs 123,000 people worldwide. Lockheed Martin is one of the world's largest defense

contractors earning more than $90.3 Billion in 2010.

Responsible for IT Software Development Shared Services. Technology choices, direction, tools, standards, best practices, ‘Buy vs.

Build’ decisions and justification on 3rd party tools and vendor management. Full SDLC in large scale real time, HA (high availability)

systems. Architecture, design and advanced development oversight with focus toward ASP.NET, C#, WCF, JQuery, Multi threading,

Windows Services, .NET Framework, SQL Server, Oracle, SAP integration

Responsible for: Training & Mentoring, Project Management, Technology Evaluation, Application Development standards and

processes, QA, UAT, Source Control, Version Control, Change Control Board, Client and Executive presentations and more.

Quality Assurance and Change Control proves evaluation, revision and ownership. Identified, constructed and pushed out automated

build, continuous integration testing, automated web regression testing, QA / bug tracking process implementation via Team

Foundation Server.

Concero Partners (Privately help partnership)

2004 – 2011 Vice President of Information Technology (hands on architecture & development)

Concero Partners is a premier Information Technology professional services provider to companies in a wide variety of industries such

as, Depart of Defense, Airlines, Customer Loyalty Programs, Retail, Tax & Accounting and Medical to name a few.

I was responsible for preparing and reviewing proposals and corporate SLA agreements, project sizing and risk assessment and

mitigation planning, IT staffing and divisional budgeting. I was responsible for and/or involved in all areas of staffing, interviewing,

hiring, firing, disciplinary, work improvement planning, performance reviews, career development planning, mentoring and training of

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internal staff and candidates for Concero Partner clients.

In addition to managing the internal staff, I performed active, hands on duties for multiple clients; I developed and implemented

software coding processes and control standards. I conducted technical, architecture, project management and management interviews

for internal staff and Concero Partner clients.

Various Concero Partner’s Client:

Architecture & Design, C#, ASP.NET, OOA/OOD, SQL Server, Oracle, WCF, Web Services, real time systems, dashboards and

analytics, Web development methodologies Training and mentoring

RFP & RFI participation, Business Continuity Planning, PCI compliance

Mentored internal Project and Program Managers

Quality Assurance process implementation and governance oversight for multiple clients

Wrote and presented Object Oriented training to all of Lockheed Martin MFC IT Development group

Mentored in .NET Framework, C#, ASP.NET, OOA/OOP (object orientated architecture / programming), source control, coding

and architecture best practices, testing methodologies, release and deployment policies

Full SDLC using C#.NET, ASP.NET, SQL Server, Oracle, WCF, SAP Connector, T SQL, PL SQL, VSS, CVS, Visual Studio

2003, 2005, 2008 and 2010. Created multi threaded Windows Services, ASMX Web Services, ASP.NET, JavaScript, CSS,

HTML, SQL scripts for both Oracle and SQL Server, Silverlight 3 4, Master pages, base classes, custom ASP.NET validation

controls, HTTPModules, dynamic security methodology (allowing role based view of controls and pages – admin, read only,

read write, help desk, etc.), and more

Wrote and executed migration and mitigation plan from Visual Studio 2003 to Visual Studio 2005, 2005 – 2008 and 2008 2010

Administered team’s source control, build process, branching & merging, labeling and roll back strategy

Wrote software deployment and roll back plans, coding standards, code review process, original CCB (change control board)

process

Risk identification and mitigation planning

BillMatrix Corporation (a Fiserv owned company)

2000 – 2004 Senior Director IT Development (hands on)

5 P a g e M i c h a e l E l l i o t t

BillMatrix is a national and industry leader in bill payment, presentment and remittance Company. Services are offered via real time

direct connect, IVR, online and auto payment technologies.

Reported directly to the CTO of BillMatrix, and I was responsible for and directed the IT division for the multi million dollar real time

financial transaction processing company. The Software and Database Development, Quality Assurance, BA (business analysis),

Change Control, Production Deployment, Production Database, Infrastructure and other groups rolled up under my leadership. I was a

charter member of the PMO.

Established the initial Quality Assurance and Change Control Board for BillMatrix. Created chance control and QA tracking templates.

Identified QA tools, unit, integration, regression, system, load and automated testing methodologies and processes.

Wrote, tested and certified the software gateways that processed transactions and directly communicated with FDMS (First Data

Merchant Services), PaymenTech and TeleCheck. This included both real time TCP communication and batch settlement. I managed

and led the development, testing and certification for transaction processing gateways that directly communicated with STAR,

STARCheck, PULSE and NYCE debit processors.

Annual PCI compliance audits, SOX process participation, divisional Business Continuity Planning

Responsible for all hiring and administrative decisions pertaining to IT development staff

Mentoring and training of managers, architects, developers and others

Established and led the company’s architecture council

Member IT PMO (project management office)

Managed all of the company’s software development activities and technical direction

Wrote and implemented the company’s IT career development plans and job descriptions

Technical Sales and Business Development support

System architecture and design

Vendor, internal and client SLA monitoring and management

Program Manager – System Services (hands on position)

Designed and implemented the transition from outdated organization wide and departmental technologies from legacy C++ and

Visual Basic to the .NET framework and C# at a fast growing financial services organization. Hired, trained, developed, and lead

technical teams in the design, installation, implementation, integration, support, and management authority for the following

efforts:

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Real time ePayment & Bill Payment Processing Software Solution

Developed, maintained, certified and deployed real time and batch Credit Card Processing Gateways using C#,

multi threaded .NET Windows services, SOAP web services, TCP Sockets, Sql Server and MSMQ

Business rules engines and logic

Departmental Processes

Managed project planning, resource allocation and SLA’s (service level agreements) for various 3rd party vendor projects.

Key Projects & Achievements:

Elevated morale and maintained low employee turnover rates

Lead .NET development team through the implementation of a direct payment processing solution using all .NET

technologies to meet functionality, performance, deadline requirements, and service level agreements, realizing more than $3 million

in new annual revenue for the company.

Full life cycle development of generic C# .NET multi threaded frameworks capable of dynamic execution of 1 – N

“Actions”. The C# Windows Service would dynamically host and execute additional “Actions” (assemblies) via .NET dynamic loading.

Full SDLC of a generic C# .NET multi threaded Window’s Service framework allowing dynamic service naming. This

framework was re used multiple times saving the company thousands of dollars in development cost. Implemented

All BillMatrix coding standards, code review and source control processes.

TECHNOLOGIES

C# • APS.NET MVC • APS.NET WebForms • CSS • Bootstrap • WCF • ADO.NET • .NET Framework • Entity Framework •

Test Driven Development • REST Services • Web API • XML • Windows Services • .NET threading • SOA • JavaScript • JQuery

• HTML • MSMQ • SQL Server, T SQL, Enterprise Manager, Query Analyzer • Oracle, PL SQL, PLSql Developer, ODP, Oracle

Client • Subversion • TortoiseSVN • Team Foundation Server • UML • OOA/OOD • Rally • Certified Scrum Master

MICHAEL’S PROFESSIONAL PUBLICATIONS

C# and XML Source Documentation – Reader Rating 4.70 out of 5.0

1.

http://www

.codeproject

.com/KB/XML

/csharpcodedocumentation

.aspx

ASP.NET TreeView Control & the Client’s Browser – Reader Rating 4.58 out of 5.0

2.

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ttp

h ://www

.codeproject

.com/KB/webforms

/ClientSideTreeView

.aspx

From XML to Strong Types in C# Reader Rating 4.28 out of 5.0

3.

http://www

.codeproject

.com/KB/XML

/xmltocsharpclasses

.aspx

1993 Bachelors of Arts – Texas Tech University, Lubbock, Texas

Certified Scrum Master – Scrum Alliance

1994 – 1999 Other Experience

More details available upon request (City of Arlington, Altair Consulting, Axys Solutions, Geniant, etc.)

Education & Certifications

Texas Tech University Lubbock, TX Honors: Deans List

Certified Scrum Master Dallas, TX Scrum Alliance

8 P a g e M i c h a e l E l l i o t t



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