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Sales Customer Service

Location:
Anderson, SC
Posted:
October 12, 2014

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Resume:

BRAYTON I. AYERS

*** ********* ***, ********, ** 29621 ● 864-***-**** ● acgcmp@r.postjobfree.com

BUSINESS MANAGEMENT EXECUTIVE

CONSTRUCTION MANAGEMENT BUSINESS DEVELOPMENT RETAIL MANAGEMENT

Dependable, results-driven professional with more than 20 years of comprehensive experience in

business development and operations management in the construction and retail industries. Hands-on

P&L role in strategic planning, multi-site operations, recruitment, staff training, and team building.

Effective communicator and consensus builder who can work collaboratively and create synergy with

all levels of management, staff, clients, and other key business stakeholders. Leadership philosophy

promotes collaboration working to drive core business and operational development and measurable

growth for organizations.

CORE COMPETENCIES

Team Leadership & Staff Management ● Business Development ● Sales Strategy ● Budget

Management

Business Operations Management ● Project Management & Scheduling ● Construction Methods ●

Strategic Planning

Cost Reduction Strategy ● Vendor Management ● P&L Management ● Client Relations ● Quality

Control & Assurance

KEY SKILLS ASSESSMENT

• Keen ability to lead business develop strategy and align activities that drive positive growth in

competitive and complex business environments.

• Expert at turning around businesses with histories of declining sales and turning them into

revenue leaders.

• Consistently utilize innovative marketing approaches and develop sales strategies that capture

new market channels and revenue opportunities.

• Experience leading merchandising programming and promotional advertising for multi-million

dollar retail companies.

• Successfully promote exceptional customer service efforts and programming ensuring superior

customer satisfaction.

NOTABLE CAREER ACHIEVEMENTS

• Lead day-to-day business operations for Southern Concrete Construction and consistently lead

efforts to reduce operational costs and meet production budgets without compromising quality.

• Drove new business development for a landscape design and custom yard maintenance

business, building customer base from the ground up and boosting annual sales.

• Spearheaded business and operational development efforts for the highest volume Kmart store

in the southeastern part of the United States increasing annual sales from $24 million to more than

$34 million and increasing net profits to more than $840K.

• Managed up to 400 Kmart employees, leading employee development programming to ensure

quality in service and overall performance.

• Recognized for leadership and turnaround abilities and charged with opening a Kmart in

Laurel, Mississippi raising sales volume by $7 million for two consecutive years.

PROFESSIONAL HISTORY

SOUTHERN CONCRETE CONSTRUCTION COMPANY, Anderson, SC, Construction

Superintendent, 2006-Present

LAWN MANAGEMENT COMPANY, Metairie, LA, Owner, 1997-2006

KMART, Metairie, LA and Laurel, MS, Various Positions See Below, 1992-1997

General Store Manager, Metairie, LA (1995-1997)

General Store Manager, Laurel, MS (1992-1994)

Previous positions include Co-Manager, Merchandise Manager, and Assistant Manager for Kmart in

Florida, Puerto Rico, and Georgia.

EDUCATION

• Newberry College, Newberry, SC, Bachelor of Arts, History



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