Scott Miller

**** **** ******, *********, **** **109

Home: 216-***-****: acgcmg@r.postjobfree.com

Summary

Innovative supervisor seeks position offering opportunities for new professional

and personal challenges. Self-starter with a positive, can-do attitude who is

driven to learn, improve and succeed.

Highlights

Performance tracking and evaluation experience, Employee engagement,

Natural leader, Exceptional time management skills, Procedure development,

Excellent Leadership Skills and Mentoring Skills and exceptional skills in Word

and Excel programs

Experience

Home Depot – Cleveland Ohio (4/14 – 9-14)

Part-time Lumber Associate

Maintain the lumber work area including filling bins, stocking items and

rearranging product

Work with customers face to face on developing their DIY projects with the

proper items to purchase from Home Depot lumber.

Provide Project Management for the customer and Pro customers

Provide excellent customer service and hand on assistance in the lumber

department

Complete inventory checks on product and complete mark-ups and markdowns

on products weekly

Work with vendors on selling new products and developing sales procedures for

new products

Work with supervisor on developing plans to decrease shrinkage in lumber

department

Cuyahoga County Board of Developmental Disabilities - Cleveland, Ohio

(6/96 – 3/14)

Habilitation Supervisor

Direct the development and implementation of personal, out-come driven activity

services and support for adults with developmental disabilities

Work with staff in the daily planning and operations of the activity center

Provided supports and communication with individuals, their families, guardians,

caregivers, service providers and community partners

Maintain compliance to applicable federal, state and local laws and regulations

Trained and monitor the Employment First Program for CCBDD at Parma AAC

Trained MUI to CCBDD employees on a yearly routine

Wrote a business plan for production of ceramics in the AAC and then assisted in

the running of the ceramics line including the sales and ordering of products and

keeping an inventory of all products and paints used on the line

Develop and oversee 40 - 50 client individual plans

Supervise 10-15 staff and write evaluations on a bi yearly schedule

Participated in the CCBDD management mentoring program and then became a

Mentor for the next program members

Habilitation Specialist

Plan and Direct all services and supports for a group of adult with developmental

disabilities

Provide direction and support to staff toward daily activities and services that the

individuals needed according to their IP

Wrote and implemented 10 individual IP plans for a class room setting on a

biyearly basis.

Communicated clearly and effectively with families of individuals and caretakers

Maintained positive work relations with management staff and direct supervisor

Adult Program Specialist

Supervise, train and stimulate an adult or group of adults with moderate to

profound mental retardation and developmental disabilities

Provide daily living skills training and related training skills to strive for

independence

Trained individuals in vocational skills in piece work and community settings

Provided physical management, and assisted in personal care and activities of

daily living

REM Ohio Valley View Ohio (3/05 to 7/08)

Respite- Care giver – Provided care for individuals with developmental disabilities on a

one on one basis. Help developed skills in community inclusion, money skills, and social

skills. Provided daily living skills and helped with meal prep on an as needed basis.

Ohio Boys Town – Berea,, Ohio Care taker/Counselor 03/93 to 05/95 Cared for

individuals with behavioral health problems Provided support and encouragement and

direction to teens in need of life skills

Sears Maintenance Agreement Center- Brook park, Ohio

Call center representative/Sales

9/90 – 01/92

Called individuals that had previous bought products from Sears and provided them with

maintenance agreements options

Worked directly with supervisor in meeting daily quotas and monthly quotas

Education

Master of Science: Management, 2010 Indiana Wesleyan University -

Independence, Ohio, United States

Bachelor of Arts: Social Work and Psychology, 1995 Cleveland State

University - Cleveland, Ohio, United States

Management Training Programs Taken

HR Policies/Bargaining Unit Contracts/Handbooks and Disciplinary Process

Workers Compensation System

Overview of FMLA

Recognizing an Employees need for assistance

Understanding of your leadership style

Conducting and Conveying Performance Evaluations

Interviewing Skills

EEO training

Budgeting and Purchasing processes

Managing people and performance problems

Ethics and Confidentiality

Preventing Employment Discrimination

Conducting an Investigation

Yearly Safety classes and OHSA regulations

Contact this candidate