Customer Service Sales
Resume:
Patrick L. Coleman
**** *. *********** **. ******, TX 75115
acgche@r.postjobfree.com
Objective: To gain experience and to further my career in within your company. To obtain a position that will enable me to use and
enhance my excellent customer relations skills, exercise my superior attention to detail, and ability to work well with people. I am a hard
worker and quick leaner who puts a lot of pride and integrity in my work.
Skills: Customer Relations, Pricing, Selling Credit Cards, Multi Task, Work Under Pressure, Specialized Product Knowledge (tools,
assembly, and flooring), Microsoft Office, Internet, Research
Certification
Stand-Up Forklift
Non-Commissioned Security Officer, Level II, License # C03232, Exp. 2/2/2014
Professional Experience
Nov 2012 – Present Home Depot Lewisville, TX
Flooring Sales Associate
• Responsible for safe, accurate and efficient receiving and stocking of in-bound freight.
• Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
• Ability to apply basic mathematical concepts and knowledge of weights and measures. Understand and respond appropriately to
basic customer and employee inquiries.
• Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in
assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV
surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc).
• Ability to interpret price tag and UPC information. Ability to move throughout all areas of the store; sales floor, receiving,
register areas, lawn and garden, including the outside perimeter of the store.
• Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy
merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to
perform job duties.
August 2011 – July 2012 ABM Security Dallas, TX
Security Officer
• Maintain constant, mobile random and unsystematic surveillance of assigned areas providing maximum visibility.
• Provide appropriate assistance as needed to clients, their employees, guests and visitors
• Assure that all persons entering the building are authorized to do so.
• Know the overall location and operation of fire alarms, firefighting, first aid, and other safety equipment.
• Complete all Daily Activity Reports, Incident Reports, Supplemental Reports, and other written documents pertinent to the day-
to-day activities of the employee’s assigned tasks and responsibilities in the manner required.
• Responsible for the care and control of radios, keys, and other equipment assigned.
• Responsible of the proper processing and care of all found or otherwise impounded property.
• Promote good public relations through courteous, helpful and professional contact with tenants and guests to Client property.
• Perform all additional duties as assigned by Management
November 2007 – July 2012 Just Floors, Inc (Lowes) Garland, TX
Professional Floor Installer
• Inspect, install, and repair wood flooring, tile, and sheet vinyl floors.
Interact extensively with customers, answering questions and making recommendations as appropriate to meet their needs and
ensuring they are receiving quality product and services.
Contribute to meeting company’s sales and service objectives by handling special orders, delivery services, and inventory tracking.
October 2002 – November 2005 Cooper Flooring Carrollton, TX
Patrick L. Coleman
1016 W. Wintergreen Rd. DeSoto, TX 75115
acgche@r.postjobfree.com
Professional Floor Installer
Inspected, installed, and repaired tile and sheet vinyl floors.
Provided customers with flooring estimates and measurements prior to installation.
• Followed up with customers on services and products received after installation.
October 2002 – November 2005 Installation Management Systems (Home Depot) Grand Prairie, TX
Professional Floor Installer
Inspected, installed, and repaired tile and sheet vinyl floors.
• Provided customers with flooring estimates and measurements prior to installation.
May 1986 - May 2002 Sub-Contracting/Self – Employment Dallas, TX
Assistant Floor Installer
Assisted in the installation of vinyl floors.
• Greeted customers on first contact and ensured all materials were available on site.
Education
May 1986 South Oak Cliff High School, Dallas TX Graduated, High School Diploma
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