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Customer Service Quality Control

Location:
Surrey, BC, V3S 2B5, Canada
Salary:
$40K to $50K
Posted:
October 13, 2014

Contact this candidate

Resume:

Danny Singh

Cell: 1-604-***-****; E-mail: acgc4c@r.postjobfree.com

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Position in Shipping and Receiving or Inventory Warehouse Person

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PROFILE

• Professional buyer, offering eleven years of extensive experience in purchasing and sourcing wide variety of

products, services and sub-contracts.

• Executed procurement and outsourcing plans, while working closely with cross-company managers, engineers,

departments. Coordinated with manufacturers, vendors, suppliers and subcontractors.

• Maintained close working relationships with vendors to problem-solve and improve service.

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EMPLOYMENT HISTORY

K-Bro Linen Systems

(Canadian leader of laundry service to the healthcare and hospitality industries) 2012 - Present

Quality Control Technician/Shipper & Receiver

! Quality control / inspection of linen to ensure it meets the quality standards of high-end hotels (e.g. Shangri-La,

Fairmont, Four Seasons, Westin) and hospitals (e.g. Surrey Memorial, Burnaby General)

Enter into the Electronic Quality Database all test results good or bad.

Prepared various reports and records, from using the information I entered into the computer system.

Helping employees perform other related work as required.

Assist Production Manager and Customer Service Manager to ensure timely completion and on-time delivery of

customer linen; ensure quality, productivity and safety standards are followed.

Perform inventory control of hospital and hotel linen.

Receive and unload incoming products and compare information on packing slips with purchase orders to verify

accuracy of shipment. Ability to lift up to 50lbs-80lbs on a continuous basis

Inspect shipments for damages, loss, or defects, and notify to concern department of findings

Responsible for accurately receiving, reporting, and distributing purchased items, Check inventory to verify avail-

ability of needed stock. Inspect, sort, count, package, label, and unpack inventory that is received.

Loading and unloading containers using fork lift and pallet jacks.

Placing products in warehouse as instructed in an organized fashion

Packaging finished product for shipping (shrink wrapping, boxing, labeling)

Experienced working with conveyer belt, Good working with public; strong communication skills, both written and

spoken.

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Miracle Sourcing Ltd (Import & Export garment accessories trading firm) 2010 - 2012

Purchaser/Buyer

! Dealing with suppliers from China and customer/vendors in North America and South Asia region.

Arrange samples with vendors, packing of samples, liaise with overseas customers on samples.

Monitoring supplier/customers, vendor enquiries and orders.

Placing order with PO’s to the suppliers and invoicing to vendor, accordingly to items/quantity.

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Rangani International Ltd (Import & Export Electronic trading) 2001 - 2010

Purchasing/Sourcing Specialist

! Responsible for product development, sourcing and order follow-up in Asia

Establish, maintain and expand relationship with local supplier base and global customers.

Held discussions with top level management to analyze requirements of firm.

Selected products and researched market regarding suppliers – Studied market for availability of products and

ordering information.

Obtained best prices/goods and raw materials– Negotiated best price with the supplier and finalized payment on

behalf of the firm.

Negotiated with each supplier regarding prices, delivery date, and quantity available.

Presented the report of products with best prices to management.

Enforced purchasing policies – Finalized the buying deal in coordination with the top management and sealed the

purchase as per the state law and the firm regulations.

! Completed transactions and payment; obtained detailed receipt, guarantees and other accompanying paperwork.

Danny Singh

Cell: 1-604-***-****; E-mail: acgc4c@r.postjobfree.com

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ADDITIONAL INFORMATION

Foreign Languages – Fluent in English, Cantonese, Hindi, Urdu and Punjabi.

Computer Skills – Microsoft Office (including Word and Excel, Power point), MS Outlook express knowledge

International experience – Worked with customers and suppliers in China, India, South East Asia region and

North America for over 14 years.

With First Aid OFA level 1 certificate

With Forklift certificate.

Valid Class 5 Driver Licence.

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EDUCATION

Sir Ellis Kadoorie Sec School: Up to grade 11

California School: Up to grade 12

Open University: Studying Science in Product Design and Tech.

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REFERENCES:

Available upon request;



Contact this candidate