Heather Young

**** ******* **. *****, ** (Home number) 903-***-**** (cell) 903-***-****

Objective

I am in search of a customer service position within a company that will allow me to utilize my

extensive experience in customer service and sales. One of the main goals I have is to find a

c ompany that will offer a career and not just a job. I am interested in a customer service oriented

position that allows for growth and advancement opportunities.

School

North Lamar High School - Paris, TX

Graduated May 2007

Experience

Aaron's Sales and Lease Ownership

8-19-2013 to present

Customer Service Rep. in Sales

Also Experience Manager Trainee in Accounts

Paris Location

Responsibilities include sales and lease, accounts managements, handling payments, account

retrieval and merchandise handling.

7-9-2012 to 5-5-2013

Studio Manager, Picture Me Portraits, Paris Location

Studio manager responsibilities included studio advertisement and outreach, sales and

photography/editing specializing in product creation and promotions, cash management,

associate training and scheduling as well as coaching oportunities for associates. Also, my district

m anager left me to coach new studio managers and train and oversee their associates and

progress.

10-10-10 to 7-3-2012

Machine Operator, Stafflogix, Kimberly-Clark Corp, Paris Location

My job responsibilities included managing and operating the sealing end of the machine and

troubleshooting the issues affecting the machine. The primary goal of the seal end operator is to

m anage the waste the machine is producing and monitor the product for defects.

6-2-09 to 10-5-10

Floor Supervisor, TCIM Services, Paris Location

Job responsibilities included associate coaching and monitoring, call handing, sales, customer

s ervice and troubleshooting with specific emphasis on calming irate and angry account holders.

References:

Tamelyn Bowman

Studio Manager, Picture Me Portraits, Bosier City, LA Location

318-***-****

Sharon Bartlett

Manager, Tower Bistro, Paris

903-***-****

Meagan Cheney

Associate, TCIM Services, Paris,TX

903-***-****

Brittany Bartlett

Associate, Tower Bistro, Paris

903-***-****

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