Lena Smith

**** **** **** **., ******** City, Texas 77459 • 832-***-****• acgc0j@r.postjobfree.com

Career Summary

Self-motived professional with a verifiable record of accomplishments; standing 10 years. Performance

driven, insightful professional with proven ability to achieve and excesses all goals in high pressure

environments. Highly creative, recognized as a results-oriented and solution-focus individual. Results

driven leader who can plan and direct teams to meet established deadlines.

A reas of Expertise

Personal Trainer Developing Programs Rehabilitating People

Operating Equipment Motivating Others Recruiting

Customer Service Dietician Skilled Communicator

Bilingual (Spanish) Project Management Team Leadership

Managing People Event Coordinator MS Office Suite

Multi-Tasking Background Investigator Martial Arts

Expert

Instructor Enforcing Rules Conducting Interviews

Experience

Elite CDL Trucking School, Houston, TX May 2011 - Present

Office Manager/Recruiter

Organize office operations and procedures

Recruit, hire, train, and conduct interviews in the absence of supervisor or owner .

Assist the supervisors and owner in managing day-to-day operations.

Serve as a liaison with other trucking companies, clients, and private groups.

Drive business sales by recruiting new clients and students.

Take initiative in manager's absence, keep projects on schedule, and coordinate work flow.

Arrange "callbacks" to protect owner’s time, maintain their calendar; and ascertain which

events/projects require owner presence.

Serve as a dispatcher to ensure the transportation projects are conduct on schedule .

Instruct students on the rules, regulations, and procedures to obtain a commercial driver license

Fix commitments to maximize the supervisor and owner’s time efficiency.

Supervise office and field personnel of 10.

Maintain records and files.

Abercrombie & Fitch, Houston, TX January 2008 - May

2011

Assistant Manager

Developed plans and delegated task to improve areas identified during walk through.

Supervised a staff of 40 overseeing sales floor cleaning, store recovery and standardization, and

form and face out changes.

Recruited, hired, trained, and conducting baseline and follow-up interviews.

Assisted the store manager in managing day-to-day operations.

Executed open and closing operations, scheduling, standardization of stockroom, and the store’s

loss prevention security procedures.

Performed clothing updates, reports, and the progress of updates to store manager and district

manager

Acted on behalf of the store manager in his/her absence by executing the senior management

operational procedures.

1110 Star Lake Dr., Missouri City, Texas 77459 832-***-**** • acgc0j@r.postjobfree.com

Lena Smith

Unity Financial Group, Houston, TX November 2002 – January 2008

Marketing/Sales Representative

Consistently drive new sales from past clients, realtors, and housing authority.

Strong track record of delivering outstanding sales results and consistence achievement.

Demonstrate a strong effort of making use of new selling techniques and practices.

Coordination of Mortgage Company, Title Company, and Home Office to achieve the end result of

closing a home.

Proactively service the customer after the sale.

Harris County Pretrial Services, Houston, TX September 2000 – November 2006

Pretrial Officer

Provided TCIC/NCIC criminal background checks for defendant’s court documents.

Performed entrance interview on defendants being processed in county and city jails.

Furnished Personal Resonance Bond upon judge’s approval.

Presided as a liaison between the general public to judges, federal agencies, and district

attorney’s office.

Supported TCIC/NCIC criminal background record research in the efforts by collecting,

evaluating, interpreting, and documenting data.

Express Galleria, Houston, TX September 1998 -September 2000

Fashion Consultant

Attained clothing sales performance at or above company standards.

Implemented a daily process for improving selling practices and results.

Acted as Customer Service Manager for 10 fashions consultants when needed.

Ensure the dissemination of product knowledge to consultants.

E ducation

Master of Human Performance and Kinesiology, Texas Southern University, Houston, TX- December 2013

Bachelor of Science, Administration of Criminal Justice, Texas Southern University, Houston, TX – May 2000

Minor in Spanish, Texas Southern University, Houston, TX – May 2000

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