Paul Nordtveit

*** ***** ***** ****

Statesville, NC 28625

acgbyr@r.postjobfree.com 267-***-****

Professional Experience

Pitney Bowes, 12/1979 - 4/2014

Call Center Supervisor, Nov 2008 – Apr 2014

• Supervised a national service organization

• Responsible for 38 remote direct reports

• Key metric, profit & loss responsibilities

Customer Service Manager, Nov 1999 – Nov 2008

• Managed a service organization in New Jersey & Eastern Pennsylvania

• Responsible for 25 remote direct reports

• Key metric, profit & loss responsibilities

Warehouse Manager, Mar 1991 – Nov 1999

• Responsible for 12 direct reports

• Negotiated trucking contracts

• Profit & loss responsibilities

District Operations Manager, Apr 1989 – Mar 1991

• Managed all aspect of warehouse operations

• Supervised 8 direct reports

• Negotiated trucking contracts

• Profit & loss responsibilities

Customer Service Representative, Dec 1979 – Apr 1989

• Remote customer service representative, perform installs & service repairs

Home Depot, 4/2001 – 4/2014

Sales Associate

• Inventory replenishment

• Stand up & sit down forklift operation certified

Education

Colorado Technical University, Colorado Springs, Co, (2009-Present)

• Online Business Administration Curriculum

• Accumulated 56 credits toward Bachelor’s degree, maintained a 3.9 GPA