ADDRESS: *. S. K DEB ROAD KOLKATA-****** SRINETRA DEY MUKHERJEE Ph: 983-***-**** HOMETOWN: Kolkata : E-mail: acgbtd@r.postjobfree.com acgbtd@r.postjobfree.com acgbtd@r.postjobfree.com Career Objective A Bachelor of Science want to establish myself as a dedicated professional in a company of good reputation, providing a high quality service to the organization befitting it to raise its reputation and standards. Experience Worked in WIPRO (BPO) for 1 year and 4 months Worked as a Senior Associate of Customer Care Representative and Technical Support. Worked in HP Desktop Voice Process. Worked in Matadi Educational Thinkers as a Process and Communication Trainer. Worked in Aegis from 2nd January 2014 till 15th June 2014. Worked for Vodafone Premium process. Dealing with the premium customer for Prepaid, Postpaid and Data. It is High End Call Centre (HECC). Presently working in 2COMS Consulting Pvt Ltd as a HR Recruiter for ITES Domain.

Area of Super Specialization Soft Skill Good Communication Customer handling and resolving queries Technical Knowledge of computers and pitching for sales. Recruiting candidates and training the New Hire. Educational Qualification Exam SCHOOL YEAR % C.B.S.E(+2) Hariyana Vidya Mandir 2005 58 C.B.S.E Hariyana Vidya Mandir 2003 76 Graduate in Economics, Mathematics and Political Science (B.SC) from Calcutta University in 2009. Pursuing MBA from Sikkim Manipal University. Completed 1st Semester with 78.33%. Computer skills : Certificate in Information Technology Languages known English, Hindi, Bengali *Capable of writing and reading in the above languages. Personal Details Sex : Female Date of Birth : 2nd March, 1987 Father’s Name : Mr. Narayan Chandra Dey Husband’s Name: Mr. Avik Mukherjee Maritial Status : Married No. of Children : 1 Religion : Hinduism Nationality : Indian Caste : General Reference Mr. Avik Mukherjee, Commercial Officer, Sterling and Wilson Pvt Ltd, Ph-983-***-****,900-***-**** Interests Reading books, Listening to music. Declaration All the above informations are true to the best of my knowledge. Date: Place: Kolkata Srinetra Dey Mukherjee