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Sales Customer Service

Location:
Chaska, MN
Posted:
October 09, 2014

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Resume:

DAN PRIVETTE

**** ***** *** ***** ● Chaska, MN **318

651-***-****651-***-**** ● acgbpz@r.postjobfree.com ● www.linkedin.com/in/danprivette

FACILITIES MANAGEMENT

MAINTENANCE●OPERATIONS●SALES●BUILDING MANAGEMENT●CUSOTIDAL●ABILITY TO TRAVEL

EXPERTISE

Building management Budgetary management/development Construction management

Account management Predictive maintenance Financial planning

Environment Factors Negotiation skills Cost control

Ability to motivate cross-functional teams Workflow processes/procedures and systems Manage outgoing services

Preventative maintenance Analyzing data Contract compliance

Managing operations Procedure development Space planning

Security systems Project planning People management

HVAC systems High energy levels Productivity Improvements

PROFESSIONAL EXPERIENCE

PROJECT MANAGER

THE CREW. 2010 - Present

$1 million in annual sales

●Responsible for complete operation of organization. Arrange sub-contractors, prepare estimates, follow through on estimates and work projects.

Coordinate bids with all necessary vendor partners such as architects, general contractors, sub-contractors and deliver project with high level of

attention to detail. Act as point of contact for employees, tenants, property maintenance vendors and land lords. Ensure compliance with ADA and

all routine inspections are current and up to code. Review vendor contracts for price competitiveness, reduce cost and increase income where

appropriate. Administrator for video surveillance, security system and HVAC systems. Accounts payable, accounts receivable, invoicing and resolve

customer complaints. Manage 28 Goodwill accounts. Coordinate maintenance, repairs, floor cleaning, sell care plans, lawn care and snow removal.

Key Achievements:

100% customer retention

FLEET DRIVER

STAR TRIBUNE. 1997 – Present. Part-time.

●Load and deliver of newspapers and other products to designated city and/or out of state runs. Comply with all DOT regulations.

SALES MANAGER

UNIFIRST CORPORATION. 2007 – 2008

$1 million in annual sales. 15 direct reports

Built database by cold calling. Negotiated contracts for pricing and longevity by developing competitive pricing and product strategies. Conducted

sales campaigns through direct marketing and sale blitzes Hired, trained and mentored Sales Representatives.

Key Achievements:

Grew branch 25% by signing twenty “A” accounts within 7 months

ROUTE SALES MANAGER

G & K SERVICES. 2005 – 2007

$3.12 million in revenue. 17 direct reports

●Conducted presentations to educated clients on products to influence buying decisions in a competitive and cost-sensitive industry. Resolved

customer complaints within a 24 hour period. Developed quarterly training/coaching programs on; new product knowledge, financial training and

customer service techniques. Ensured Route Sales Representatives were in compliance with company polices. Prepared and enforced policy changes.

Hired, trained, scheduled and coached Route Specialists resulting in 100% retention rate.

Key Achievements:

Winner of Spirit of Excellence award (Top 8% of producers in Nation). Award based on new business, maintaining existing business,

growth within existing customers, minimized loss and damage products. Only Route Sales Manager within region to win award

Successfully increased business 22.8% within 18 months

Project Manager for one of the largest projects in Company history

Dan Privette ● Page 2

SALES MANAGER

U.S. EQUITIES OF MINNESOTA. 2002 – 2005

$25 million in purchases and sales

●Acquired homes through banks, sheriff sales and homeowners. Identified, developed and maintained prospect lists. Project manager for

refurbishment of homes with contractors.

SCHOOL BOARD MEMBER – VICE CHAIR

FARMINGTON 192 SCHOOL DISTRICT. 2002 - 2006

●Served on Personnel, Planning, Negotiation and Activities committees. Board representative for the Minnesota Sports High School League.

Participated in 3 bond referendums, negotiated 3 teacher contracts. Hired; new Superintendent, Financial Director and Athletic Director. Oversaw

curriculum for new High School and Elementary School.

DISTRICT SALES MANAGER

QUALEX, INCORPORATED/EASTMAN KODAK. 1999 – 2002

$25 million in revenue. 25+ direct reports

●Devised sales and event marketing to impact consumers through in-person promotional projects such as; seasonal, photo-shoots, and special events.

Developed and managed sales protocol/analysis tools to effectively monitor marketing issues and competitors’ trends using IRI data. Prepared and

maintained P & L budget, business plans, and sales forecasts and staffing needs for district. Hired, coached, and trained 25 Sales Representatives

and Training Associates. Oversaw 2 training centers which served 7 Midwestern states. Traveled weekly to territory locations. Conducted corporate

training on selling and customer service techniques to Store Associates and management. Trained and coached Store Associates in product

knowledge and category management. Prepared and conducted presentations to Retail Management, Store Management and Qualex team members.

Program Manager for regional photo customers. Develop photo programs specific to customer’s needs.

Key Achievements:

Two-time winner of the Kodak Consumer Imaging Silver award (Top 10% of producers within Eastman Kodak Companies). Award based

on exceeding sales goals and customer satisfaction

Maintained 95% retention rate for Sales Representatives and 100% retention rate for Training Representatives

DISTRICT SALES MANAGER

RUSSELL STOVER/WHITMAN’S CANDIES. 1997 – 1999

$15 million in revenue. 15 direct reports

●23 Key Accounts in Midwest region by increasing distribution and customer coverage. Opened over 167 new accounts in one year by targeting

different channels; grocery, mass merchandisers and large box stores. Raised gross profits by eliminating out of date products along with managing

inventories and enhanced revenue and profits by growing customer base, improving/up-selling average transaction values along with increasing

customer loyalty by delivering value-added services. Managed national brands with multiple SKU’s. Composed promotional and developmental

product mix and placement, product rollouts, plan-o-grams and implemented in-store displays. Monitored marketing issues and competitor trends

through the use of internal Intel and IRI data. Prepared and managed P & L budget for districts expenses and monitored daily. Hired, trained and

coached 15 Account Managers in 5 Midwestern states. Trained Sales Representatives, District and Sales Managers on sales techniques and weekly

sales presentations on specific products.

Key Achievements:

Increased district growth 34.9% over previous year

KEY ACCOUNT MANAGER

MIDWEST COCA-COLA BOTTLING COMPANY. 1991 – 1997

●Negotiated annual marketing agreements with customers. Tracked market and competitors trends using A. C. Nielsen and Spectra data. Established

and set-up weekly in store displays. Promotion development. Managed Key Account sales and merchandising through category management

principals. Monitored Company sponsored programs through P.O.S. and marketing plans. Conducted competitor and market surveys through

industry Intel. Guarded and expanded territory space by monitoring company products and competitors daily.

Key Achievements:

Maintained between 103 – 115% of sales quota for eight quarters in a row

Increased sales gross profits by 32.6% over previous year by monitoring pricing and product returns

Only Account Manager within district to meet and exceed sales quota for four consecutive quarters

Won multiple sales awards for; outstanding customer service, Minute Maid juice distribution, and Evian water distribution

Highest increase of distribution of new products

EDUCATION

B.A. DEGREE IN EDUCATION - HEALTH

AUGSBURG COLLEGE - Minneapolis, MN

TRAINING/DEVELOPMENT

●Insurance Principals Certification ●Life, Accident and Health Basics Insurance License ●Certified on; Max Sax®, Management Essentials®,

Category Management®, Finance for Success® and Strategic Selling® ●Certification from National Association of Pharmaceutical Representatives -

NAPRx®

●School Board Member Certified

● Computer literate in Microsoft Office, Word, Works, Outlook, Excel, CAD, PowerPoint and Suites



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