Mary Fitzgerald

*** *. ***** **, ** CA ***** Phone: 323-***-**** Email:

acgbp7@r.postjobfree.com

Professional Profile

. Energetic, action-oriented, personal assistant with proven success.

. Over 10 years experience in calendar maintenance, booking travel,

coordinating client meetings, and maintaining VIP clientele

relationships.

. Advanced ability to lead members of staff in a fast-paced environment.

. Strong communication and organizational skills with a proven ability

to prioritize and multi-task.

. Unmatched ability to impress as the first point of contact.

Professional Experience

Tracie Martyn Luxury Facial Spa New York

10/2013 - 07/2014

Assistant Manager

. Managed 15 members of staff, enforcing company procedures.

. Submission of bi-weekly payroll for all members of staff.

. Creating weekly employee schedules and tracking hours.

. Train new members of the reception team.

. Acting as first point of contact while maintaining relationships with

clientele, including VIP and celebrity clients.

. Assisting and coordination of company events and catering.

. Product ordering and weekly inventory of stationary, shipping, and

reception supplies.

Rejuvent Medical Spa & Surgery Scottsdale, AZ

01/2013 - 08/2013

Reception Manager/Office Assistant

. Maintain client relationships for a prestigious plastic surgery

practice.

. Schedule appointments and maintain the daily calendar of eleven staff

members.

. Patient-care coordinating, ensuring all paperwork is completed

properly and submitted to Care Credit/ Insurance when applicable.

. Collection of payments and creation of daily revenue/expense reports.

. Management of Solution Reach, an appointment confirmation system.

. Product ordering and inventory.

Candy & Candy / Knightsbridge, London

11/2012 - 01/2013 (3 month contract)

Reception/Concierge Supervisor

. Oversee the daily management and maintenance of the luxury real estate

/ interior design office of Nick & Chris Candy.

. Calendar management for directors, organize & schedule meeting rooms

for all employees, directors, and external clients.

. Book domestic and international travel for all members of staff,

including flights, trains, cabs, private drivers, and visa

submissions.

. Operate the main switchboard to take calls, transfer calls, and

announce client arrivals.

. Oversee all training and daily management of new reception staff.

. Act in a general support capacity to all office executives when

requested.

. Manage all postal/parcel deliveries and couriers.

. Maintain daily measures to ensure the highest level of building

security.

. Organize and coordinate all property maintenance, catering, and

company/client events.

LA Stucco/ Los Angeles, CA

08/2008 - 02/2012

Personal Assistant/Household Manager

. Manage the reception area, fielding calls and relaying accurate

messages.

. Coordinating client meetings for the directors, including

coffee/lunch/dinner meetings, and arranging client events.

. Manage all travel arrangements, both domestic and international.

. Employee payroll through QuickBooks, as well as state and federal tax

payments and filings.

. Manage hiring/termination procedures.

. Main point of contact for accounts receivable/accounts payable.

. Household management duties: tracking staff ours and issuing payroll,

overseeing performance, paying bills, coordinating nanny schedules

with children activities, overseeing maids, pool maintenance, and

gardeners.

Harris Funding/ Los Angeles, CA

03/2002 - 01/2006

Personal Assistant

. Booking travel arrangements.

. Extensive calendar management.

. Coordinate client meetings.

. Acting as a gatekeeper to the director.

. Personal errands-groceries, dry-cleaning, shopping, bill payments.

. Manage postal tracking/deliveries coordinating notaries for document

signing.

. First point of contact, acting with professionalism and the highest

level of client service.

Education

Ball State University/ Muncie, IN 1998-2001

Allied Health Sciences Major

California Real Estate License

2008-2014 (renewal in progress)

Member of C.A.R & N.A.R

Advanced Computer Skills

. Microsoft Office Suite: Word, Excel, Outlook, PowerPoint and Project

. Proficient on Mac & PC

. MLS

. QuickBooks

Contact this candidate